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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infunnel serves as a comprehensive marketing automation and CRM solution that unifies the marketing and sales functions within a singular platform, thereby allowing businesses to effectively oversee and enhance the entire customer journey from initial lead generation to follow-up interactions after a sale. The platform empowers users to craft and implement omnichannel marketing campaigns that span various mediums such as email, SMS, WhatsApp, phone calls, and digital advertising platforms. It smoothly integrates with crucial tools like Google Ads, social media channels, and customer contact systems, which helps to centralize operations and minimize customer acquisition expenses. Users benefit from sophisticated lead management features that incorporate automated workflows, lead scoring mechanisms, and smart distribution processes, which ensure that the most promising leads receive priority treatment and are managed effectively across every channel. Additionally, Infunnel's integrated AI analytics capabilities provide users with the ability to create real-time dashboards, monitor essential performance metrics, and achieve complete transparency into the customer journey, allowing for informed and strategic decision-making. Ultimately, this platform not only streamlines marketing and sales efforts but also enhances overall organizational efficiency and effectiveness.

Description

Salesforce Agentforce Media is a purpose-built media CRM designed to help media and entertainment companies modernize operations and increase revenue. It connects advertiser, subscriber, and audience data within one unified platform. With AI-powered insights from Agentforce, teams can optimize monetization strategies across digital and traditional channels. The platform simplifies complex media sales processes with integrated CPQ, order management, and campaign planning tools. Subscriber management capabilities support personalized engagement and lifecycle automation. An industry-specific data model ensures workflows are tailored to media business needs. Built-in automation reduces manual tasks and operational overhead. Integration with Marketing Cloud, Service Cloud, and Data 360 expands personalization and analytics capabilities. Media organizations can launch new offerings faster while maintaining a centralized view of customers and advertisers. Agentforce Media helps companies boost productivity and accelerate return on investment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bing Yes 
CloudHub No 
Criteo Commerce Yield No 
Facebook Yes 
Google Ads Yes 
Inagent Yes 
Inconcert Yes 
Inconnect Yes 
Inspeech Yes 
Instagram Yes 
Inteam Yes 
Meta AI Yes 
Salesforce No 
Salesforce Agentforce Marketing No 
Salesforce Data 360 No 
TikTok Yes 
TikTok Ads Yes 
WhatsApp Yes 

Integrations

Bing No 
CloudHub Yes 
Criteo Commerce Yield Yes 
Facebook No 
Google Ads No 
Inagent No 
Inconcert No 
Inconnect No 
Inspeech No 
Instagram No 
Inteam No 
Meta AI No 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Data 360 Yes 
TikTok No 
TikTok Ads No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$325 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Inconcert

Founded

2001

Country

Spain

Website

www.inconcertcx.com/en/products/infunnel

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/media/cloud/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns No 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Alternatives

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