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Description
Infreemation is an intuitive software management system designed specifically for managing FOI, EIR, and SAR requests with ease. Its user-friendly interface significantly cuts down the time required to process FOI inquiries, ensuring compliance with the critical 20-day response deadline. As a cloud-based solution, Infreemation eliminates the need for any software or hardware installations, allowing access from any web browser secured by a login. The platform offers a sophisticated request management system at a more affordable price than building a custom solution in-house. With its enhanced functionality and adaptability, Infreemation far surpasses traditional tools like Microsoft Excel and Access. The system employs intelligent matching rules to connect similar requests, enabling responses to be crafted using previously gathered information. Additionally, Infreemation sends timely alerts for impending deadlines, ensuring that you never overlook another 20-day requirement. Moreover, Infreemation is fully prepared to meet GDPR compliance standards, providing peace of mind for users. This robust software not only streamlines processes but also enhances overall efficiency in managing public information requests.
Description
Most tasks involving operations, support, and troubleshooting carried out by Microsoft staff and their sub-processors typically do not necessitate access to customer data. In those infrequent instances where such access becomes necessary, Customer Lockbox for Microsoft Azure offers a system through which customers can evaluate and either approve or deny requests for access to their data. This feature is particularly utilized when a Microsoft engineer requires access to customer data, either due to a support ticket initiated by the customer or a problem detected by Microsoft itself. Activity logs serve to document Customer Lockbox interactions, which can be accessed in the Azure portal by selecting Activity Logs, allowing for a review of auditing information linked to these requests. Users have the option to filter the logs to find specific actions. Furthermore, a new baseline control (3.13) has been introduced in the Azure Security Benchmark, addressing the relevance of Customer Lockbox. This enhancement enables customers to leverage the benchmark to assess the applicability of Customer Lockbox for their services effectively. By doing so, organizations can ensure they maintain a high standard of data security and compliance.
API Access
Has API
API Access
Has API
Integrations
Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure Kubernetes Service (AKS)
Azure Monitor
Azure SQL Database
Azure Storage
Integrations
Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure Kubernetes Service (AKS)
Azure Monitor
Azure SQL Database
Azure Storage
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Digital Interactive
Founded
2004
Country
United Kingdom
Website
www.digital-interactive.com/products/infreemation
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview