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Description

Unified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location.

Description

Introducing the ultimate server monitoring solution we have always dreamed of, featuring meticulously adjusted graphs, a role-based system, and fully customizable alerts that work seamlessly with autoscaling and other cutting-edge functionalities. This platform fosters significant advancements in DevOps while enhancing the principles of Infrastructure as Code. Thanks to its user-friendly interface and powerful API, establishing a highly automated infrastructure and achieving thorough monitoring is now entirely achievable. Say goodbye to time-consuming tasks that distract you from your core mission of creating exceptional services. Mackerel is equipped with all the essential tools to optimize your resources effectively, ensuring you can focus on what truly matters in your development journey. With its commitment to innovation, Mackerel sets a new standard in server monitoring excellence.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS WAF No 
Amazon CloudFront No 
Amazon DynamoDB No 
Amazon EC2 No 
Amazon ElastiCache No 
Amazon Kinesis No 
Amazon RDS No 
Amazon Redshift No 
Amazon S3 No 
Amazon SES No 
Amazon Simple Queue Service (SQS) No 
Amazon Web Services (AWS) No 
Azure Virtual Machines No 
Google Cloud Platform No 
Idobata No 
Infraon Infinity Yes 
Microsoft Azure No 
ServiceNow Yes 
Track-It! Yes 
Zenduty No 

Integrations

AWS WAF Yes 
Amazon CloudFront Yes 
Amazon DynamoDB Yes 
Amazon EC2 Yes 
Amazon ElastiCache Yes 
Amazon Kinesis Yes 
Amazon RDS Yes 
Amazon Redshift Yes 
Amazon S3 Yes 
Amazon SES Yes 
Amazon Simple Queue Service (SQS) Yes 
Amazon Web Services (AWS) Yes 
Azure Virtual Machines Yes 
Google Cloud Platform Yes 
Idobata Yes 
Infraon Infinity No 
Microsoft Azure Yes 
ServiceNow No 
Track-It! No 
Zenduty Yes 

Pricing Details

$10 per month
Free Trial No 
Free Version No 

Pricing Details

$6.32 per month per host
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Infraon

Country

India

Website

infraon.io/infraon-ims.html

Vendor Details

Company Name

Hatena

Website

mackerel.io

Product Features

Asset Tracking

Activity Tracking Yes 
Audit Trails Yes 
Barcoding / RFID Yes 
Checkout / Check-In No 
Depreciation Tracking Yes 
Disposal Tracking No 
Inventory Management Yes 
Location Tracking No 
QR Codes Yes 
Reservations No 
Service History No 

Database Monitoring

Anomaly Detection No 
Autodiscovery Yes 
Capacity Planning No 
Dashboard Yes 
Dependency Tracking No 
Historical Trend Analysis Yes 
Multitenancy Yes 
Notifications / Alerts Yes 
Performance Monitoring Yes 
Permissions / Access Controls No 
Predictive Analytics Yes 
Prioritization No 
Query Analysis No 
Resource Optimization No 
Troubleshooting No 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management No 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Remote Desktop

Chat No 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake No 
User Management Yes 

Server Management

CPU Monitoring Yes 
Credential Management No 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management No 
Scheduling No 
User Activity Monitoring No 
Virtual Machine Monitoring Yes 

Service Desk

CMDB Yes 
Change Management Yes 
IT Asset Management No 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management No 
Remote Control Yes 
SLA Management Yes 
Self Service Portal Yes 

Product Features

Server Management

CPU Monitoring No 
Credential Management No 
Database Servers No 
Email Monitoring No 
Event Logs No 
History Tracking No 
Patch Management No 
Scheduling No 
User Activity Monitoring No 
Virtual Machine Monitoring No 

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