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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Managing infrastructure across different providers often means jumping between registrar, DNS, cloud and monitoring dashboards. InfraNest brings these resources together in a single platform. Users can connect their existing providers and automatically discover domains, DNS resources, cloud servers and related infrastructure without migrating services. From there, InfraNest provides centralized domain and DNS management, uptime and certificate monitoring, alerts, status pages, security insights and infrastructure automation. The platform is designed for developers, IT teams, agencies, businesses and MSPs that operate infrastructure across multiple providers while retaining the flexibility to choose the services and providers that fit their needs.

Description

NestDesk is a comprehensive customer service software designed specifically for Shopify retailers. It enables businesses to provide exceptional support while maximizing sales opportunities stemming from customer interactions. With NestDesk, managing communications across various channels is seamless, allowing you to access customer profiles and order histories all in one centralized location. There’s no need to toggle between numerous tabs, as you can create and modify Shopify orders and send checkout links directly from the NestDesk platform. Enhance your support efficiency and elevate customer satisfaction with valuable tools like macro responses, tagging, automatic assignment, and private notes. Additionally, NestDesk provides essential metrics and actionable insights that empower you to make informed business decisions that drive growth. By streamlining customer interactions, NestDesk ultimately helps businesses thrive in a competitive market.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Cloudflare Yes 
Discord Yes 
Dynadot Yes 
Facebook Messenger No 
GitHub Yes 
Google Calendar Yes 
Hetzner Yes 
IONOS Yes 
Jira Yes 
Linear Yes 
Microsoft Teams Yes 
Notion Yes 
Porkbun Yes 
Shopify No 
Slack Yes 
Telegram Yes 
TransIP Yes 
Zapier Yes 
n8n Yes 

Integrations

Amazon Web Services (AWS) No 
Cloudflare No 
Discord No 
Dynadot No 
Facebook Messenger Yes 
GitHub No 
Google Calendar No 
Hetzner No 
IONOS No 
Jira No 
Linear No 
Microsoft Teams No 
Notion No 
Porkbun No 
Shopify Yes 
Slack No 
Telegram No 
TransIP No 
Zapier No 
n8n No 

Pricing Details

$19/month
Free plan available. Pro starts at €19/month and Business at €49/month when billed annually. Enterprise pricing is available on request.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

InfraNest

Founded

2026

Country

Germany

Website

infranest.io

Vendor Details

Company Name

NestScale

Founded

2022

Country

Singapore

Website

nestscale.com

Product Features

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management Yes 
Demand Monitoring No 
Multi-Cloud Management Yes 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval Yes 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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