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Description
Software for table reservations in restaurants and booking amenities in hotels should be user-friendly and efficient. This technology should minimize obstacles and foster a hospitable environment right from the beginning of the guests' experience. This encompasses everything from seamless online booking in advance to accommodating those who arrive without prior reservations. To thrive in this competitive landscape, venues must be agile and responsive to various situations. The Infor Table and Reservations Solution (TRS) enables restaurants, hotels, leisure facilities, casinos, and similar establishments to streamline the process of handling guest reservations and booking inquiries. With this solution, you can significantly decrease wait times and minimize errors while effectively managing walk-ins, call-aheads, and no-shows. Regardless of the circumstances, your establishment can effortlessly connect guests to available tables, amenities, and resources using an intuitive and customizable timeline and floor plan. By implementing this system, you will greatly enhance the overall guest experience, creating a more pleasant atmosphere for staff and visitors alike, ensuring that every interaction is smooth and enjoyable.
Description
VenueStack provides a comprehensive solution tailored for nightclubs, lounges, beach clubs, festivals, and various event venues. This platform enables venues to manage ticket sales, accept table reservations with deposits, and offer multi-entry passes all from a unified branded booking page, which can be seamlessly integrated into their own websites. Guests have the convenience of making payments via card, Apple Pay, or Google Pay through the venue's dedicated Stripe account, and they can store their tickets and passes within Apple Wallet or Google Wallet.
On event nights, staff can efficiently scan tickets and passes using a phone or iPad, even in the absence of an internet connection, while monitoring the door count and managing the venue's layout through a real-time table map that includes deposit information, server assignments, and guest notes. Additionally, Pulse helps the team stay organized by sending alerts for any unanswered requests, unpaid deposits, and ongoing chats.
VenueStack also encompasses features such as a guest CRM, customer accounts, email marketing campaigns, an AI concierge for guest chat, tracking links, advertising pixels, and detailed reports on tickets, tables, passes, and door entries. Remarkably, every feature is included within a single comprehensive plan, ensuring that venues have all the tools they need for success. This all-encompassing approach not only simplifies operations but also enhances the overall guest experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$180/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/table-management
Vendor Details
Company Name
VenueStack
Founded
2026
Website
www.venuestack.io
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Venue Management
Attendee Management
No
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Event Management
No
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
No
Resource Booking
No
Sales Management
No
Staff Management
No
