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Description
Infor HR Service Delivery empowers organizations of various sizes to achieve more with limited resources. In today's digital HR landscape, this sophisticated multi-tier service platform allows employees to independently handle over 70% of their routine transactions and questions, reducing the need for HR support. By fostering an empowered workforce alongside a streamlined HR self-service system, HR teams can dedicate their efforts to more strategic initiatives. This is particularly beneficial during times of budget constraints and staff shortages, as a user-friendly HR self-service option alleviates some of the pressures on HR departments while ensuring employees have access to necessary information and support. Discover how Infor’s cutting-edge HR Service Delivery system provided the Commonwealth of Pennsylvania with a unified solution to manage a diverse workforce, encompassing numerous job classifications, all through a single HR center on one integrated platform. Not only does this approach enhance efficiency, but it also improves employee satisfaction by making essential HR resources readily available.
Description
The development of IT Governance platforms designed for managing Large Computing Systems, particularly those utilizing Mainframe technology, aims to modernize organizational practices and decrease cost structures.
The Challenge:
The significant ownership expenses associated with Large Computing Systems are a major concern.
A multitude of specialized products and countless reports are required for the effective management of the entire spectrum of customers' Large Computing Systems.
There is a notable challenge in formulating and supervising the principles of effective IT Governance, as well as a lag in adapting these principles to the rapidly changing technological landscape.
Additionally, there is a skills gap regarding Large Computing Systems, leading to a heavy reliance on system integrators and outsourcing services.
The Proposed Solution:
Implementing real-time mapping of hardware assets along with the collection of service delivery metrics will streamline management processes.
A unified platform will be established to oversee both the Large Computing Systems and the delivery of business services.
Utilization of Machine Learning technologies will enable the automatic classification of the collected metrics, as well as their correlation with business service delivery and the associated Key Performance Indicators.
This integrated approach not only enhances efficiency but also provides organizations with the agility needed to adapt to future technological advancements.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/en-gb/products/hr-service-delivery
Vendor Details
Company Name
XStream Labs
Country
Italy
Website
www.xstream-labs.com
Product Features
HR Employee File Management
Access Controls
No
Centralized Employee Files
No
Dashboard
No
Email Notifications
No
Paper & Digital
No
Regulatory Compliance
No
Retention Settings
No
Search
No
Sharing Spaces
No
Signature
No
Product Features
Data Governance
Access Control
No
Data Discovery
No
Data Mapping
No
Data Profiling
No
Deletion Management
No
Email Management
No
Policy Management
No
Process Management
No
Roles Management
No
Storage Management
No
