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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Infor CloudSuite Distribution offers a wide range of integrated functionalities designed to enhance efficiency throughout your organization. With improvements rolled out every 30 days, the platform consistently evolves, allowing users to activate new features as they are released for even greater advantages. A user-friendly demand dashboard conveniently displays critical information, complemented by color-coded alerts to identify issues and exceptions quickly. Additionally, the Infor Implementation Accelerator provides established best practices to streamline the onboarding process. Users benefit from a wealth of training resources focused on the common operations within CloudSuite Distribution. The platform also includes an extensive array of services, such as kitting, light manufacturing, assembly, private labeling, warranty tracking, field service, and storeroom management, among others. Moreover, it empowers businesses to meet specific needs without altering the core solution, offering extensive options for personalization and configuration to suit diverse requirements. This adaptability ensures that companies can stay competitive and responsive to market changes.

Description

In today's market, consumers have unprecedented options for researching and buying products. To successfully attract and retain customers, businesses must deliver a seamless and enjoyable experience across all platforms. The Infor Customer Experience Suite plays a vital role in unifying customer data throughout the organization, ensuring that interactions are consistent, outstanding, and tailored to individual preferences at every stage of the customer journey. This suite offers specialized CX software designed to oversee the complete sales process, encompassing everything from customer engagement to sales automation, configuration-to-quote, and contract management. The ability to understand and adapt to customer behavior has significantly advanced. With features such as marketing resource management, decision-making tools, and comprehensive campaign management, the marketing solutions within the Infor Customer Experience Suite empower companies to harness data in innovative ways to engage their customers more effectively than ever before. By focusing on the customer's evolving needs, businesses can foster deeper relationships and drive loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
CSX eCommerce Yes 
Canals Yes 
CirrusPrint Yes 
Clarium Astra OS Yes 
FreightPOP Yes 
Phocas Software Yes 
SupplyMover Yes 
TDF CRM Yes 
UnForm Yes 

Integrations

Amazon Web Services (AWS) No 
CSX eCommerce No 
Canals No 
CirrusPrint No 
Clarium Astra OS No 
FreightPOP No 
Phocas Software No 
SupplyMover No 
TDF CRM No 
UnForm No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/cloudsuite-distribution

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite

Product Features

Distribution

Barcoding / RFID No 
Import / Export Management No 
Inventory Management Yes 
Order Management No 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting No 
Shipping Management No 
Warehouse Management Yes 

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM Yes 
Dashboard No 
Distribution Management Yes 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management Yes 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management Yes 
Supply Chain Management No 
Warehouse Management Yes 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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