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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Select an award-winning POS system that is adaptable to your evolving business needs and dependable enough to ensure seamless service for your patrons. Agilysys Authorize simplifies the process of accepting and monitoring cashless payments wherever your customers may be. Beyond traditional on-site software options, Agilysys offers InfoGenesis and its additional services—IG Buy, Agilysys Pay, Agilysys Seat, and Agilysys Analyze—as subscription-based solutions (SaaS). For over four decades, Agilysys InfoGenesis has led the charge in pioneering advanced technology tailored for the hospitality industry. You can count on the reliability of a seasoned POS system, designed to expand alongside your business for years ahead. With Agilysys's contactless POS innovations, such as IG OnDemand, IG Quick Pay, and IG Smart Menu, you can provide mobile food and beverage ordering and payment options from anywhere, allowing guests to utilize their personal devices—be it a phone, tablet, or laptop. This level of convenience not only enhances the guest experience but also streamlines operations for your establishment.

Description

Pointel Configuration Management Solution is a thin-client application that gives you complete control over your Genesys environment. CMS immediately highlights any changes made to your Genesys configuration environment. It also includes a Genesys audit, import/export and snapshot/restore capabilities, as well as alerting capabilities. Pointel CMS automatically captures all changes in your contact center and presents the information graphically to help you quickly and easily understand any changes to your Genesys Configuration Management Environment. It is important to understand what changes have been made in your Genesys environment, and by whom. CMS audit reports include detailed information such as the name of the user that made the change, the date/time of the change, and both the current value and the previous value. It can also restore individual parameter/KVP levels changes or the entire application back at a given time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys Sales & Catering Yes 
Crave Yes 
Genesys Cloud CX No 
Innspire Yes 
Legion Yes 
OKKAMI Yes 
Pointel DCCM No 
RDPWin Yes 
Shogo Yes 
TableCheck Yes 
WISK Yes 
Workforce.com Yes 
Yellow Dog Inventory Yes 
me&u Yes 

Integrations

Agilysys Sales & Catering No 
Crave No 
Genesys Cloud CX Yes 
Innspire No 
Legion No 
OKKAMI No 
Pointel DCCM Yes 
RDPWin No 
Shogo No 
TableCheck No 
WISK No 
Workforce.com No 
Yellow Dog Inventory No 
me&u No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Agilysys

Founded

1963

Country

United States

Website

www.agilysys.com/en/solutions/by-products/point-of-sale/infogenesis-pos/

Vendor Details

Company Name

Pointel

Founded

1999

Country

United States

Website

www.pointel.com/solutions/cms/

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering No 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management No 

Product Features

Change Management

Approval Workflow No 
Audit Trail No 
Automated Notifications No 
Change Calendar No 
Change Planning No 
Compliance Management No 
Prioritization No 
Release Management No 
Task Management No 
Tracking & Reporting No 
Training Management No 

CMDB

Change Management No 
Configuration Management No 
Data Visualization Yes 
Device Auto Discovery No 
IT Asset Management No 
Impact Management No 
License Management No 
Performance Management No 
Relationship Mapping No 

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