Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
InfiniteKM is a cloud-driven solution designed to provide a uniform and compliant Customer Experience (CX) across all interactions by enhancing Knowledge Management (KM). It ensures that customers receive timely and accurate information, fostering an engaged and compliant business model with uniform service delivery. By integrating seamlessly with existing technologies like Salesforce, Dynamics, and SharePoint, the InfiniteKM platform promotes governance, risk management, and compliance throughout the organization, empowering teams with the necessary answers. Leading organizations depend on InfiniteKM daily to guarantee that their teams and customers access timely and relevant information across all channels, thereby enhancing CX and ensuring better compliance. Additionally, the platform is utilized to promote strategic alignment among leadership, cultivate team culture, and boost employee engagement, which collectively enhances their capability to provide exceptional CX. This comprehensive approach not only bolsters efficiency but also paves the way for sustainable growth and innovation within the enterprise.
Description
WithSecure Elements Infinite provides a comprehensive suite of security tools and capabilities as a continuous Managed Detection and Response (MDR) service that includes responding 24/7 to cyber security incidents and improving customers security posture through Continuous Threat Exposure Management (CTEM).
WithSecure's Detection and Response Team (DRT) swiftly addresses cyber threats to your organization within minutes. WithSecure Elements Infinite seamlessly integrates with your cyber security team, providing threat hunting expertise, helping your team learn and grow, and continuously enhancing your security measures.
Our threat hunters dedicate up to 30% of their time to proactively hunting for threats and refining the tools and techniques they use for detection. The Detection and Response Team (DRT) thoroughly examines every alert or combination of alerts that represent a significant threat.
Elements Infinite’s proprietary Endpoint Detection & Response (EDR) agent and log collectors feed data into our XDR detection platform, offering exceptional visibility into user, endpoint, cloud, and network activities. The primary service components cover the environments external attack surface(s), identity management systems (Entra ID), physical endpoints, corporate networks and cloud environments (AWS, Azure).
WithSecure is a premier European cyber security company dedicated to helping our customers achieve compliance and effectiveness the European way.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
No
Microsoft Azure
No
Microsoft Dynamics 365
Yes
Microsoft Entra ID
No
Microsoft Sentinel
No
Microsoft SharePoint
Yes
Salesforce
Yes
Integrations
Amazon Web Services (AWS)
Yes
Microsoft Azure
Yes
Microsoft Dynamics 365
No
Microsoft Entra ID
Yes
Microsoft Sentinel
Yes
Microsoft SharePoint
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Subscription
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
InfiniteKM
Country
United States
Website
www.infinitekm.com/Login.aspx
Vendor Details
Company Name
WithSecure
Founded
1988
Country
Finland
Website
www.withsecure.com/infinite
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No
Product Features
Endpoint Detection and Response (EDR)
Behavioral Analytics
Yes
Blacklisting/Whitelisting
Yes
Continuous Monitoring
Yes
Malware/Anomaly Detection
Yes
Prioritization
Yes
Remediation Management
Yes
Root Cause Analysis
Yes