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Description
InfiniteKM is a cloud-driven solution designed to provide a uniform and compliant Customer Experience (CX) across all interactions by enhancing Knowledge Management (KM). It ensures that customers receive timely and accurate information, fostering an engaged and compliant business model with uniform service delivery. By integrating seamlessly with existing technologies like Salesforce, Dynamics, and SharePoint, the InfiniteKM platform promotes governance, risk management, and compliance throughout the organization, empowering teams with the necessary answers. Leading organizations depend on InfiniteKM daily to guarantee that their teams and customers access timely and relevant information across all channels, thereby enhancing CX and ensuring better compliance. Additionally, the platform is utilized to promote strategic alignment among leadership, cultivate team culture, and boost employee engagement, which collectively enhances their capability to provide exceptional CX. This comprehensive approach not only bolsters efficiency but also paves the way for sustainable growth and innovation within the enterprise.
Description
In the current, rapidly evolving business landscape, the only certainty is the inevitability of change. To navigate these dynamic environments effectively, it is crucial to integrate Knowledge, People, and Business in a manner that maximizes employee performance. A robust Knowledge Management strategy is essential for achieving this goal. Organizing all Knowledge assets systematically ensures that employees can swiftly access Subject Matter Experts. Additionally, streamlining Knowledge Sharing initiatives fosters quicker collaboration among staff members. Encouraging greater participation in Knowledge Management practices enhances overall organizational engagement. Furthermore, simplifying the search and retrieval of knowledge assets across the organization is vital for efficiency. Knowledge Management serves as a critical framework that allows organizations to identify, comprehend, develop, and utilize their core competencies. Companies that successfully capitalize on their Knowledge Assets often experience significant advantages, leading to sustainable and profitable growth in the long run. This approach not only empowers employees but also drives innovation and adaptability within the organization.
API Access
Has API
API Access
Has API
Integrations
HP Advance
Microsoft 365
Microsoft Dynamics 365
Microsoft SharePoint
OpenText Alloy
Salesforce
Tungsten AP Agility
Integrations
HP Advance
Microsoft 365
Microsoft Dynamics 365
Microsoft SharePoint
OpenText Alloy
Salesforce
Tungsten AP Agility
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
InfiniteKM
Country
United States
Website
www.infinitekm.com/Login.aspx
Vendor Details
Company Name
Synergy Computer Solutions
Founded
1995
Country
United States
Website
www.synergycom.in/SynKEdge.html
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal