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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

InfiniteKM is a cloud-driven solution designed to provide a uniform and compliant Customer Experience (CX) across all interactions by enhancing Knowledge Management (KM). It ensures that customers receive timely and accurate information, fostering an engaged and compliant business model with uniform service delivery. By integrating seamlessly with existing technologies like Salesforce, Dynamics, and SharePoint, the InfiniteKM platform promotes governance, risk management, and compliance throughout the organization, empowering teams with the necessary answers. Leading organizations depend on InfiniteKM daily to guarantee that their teams and customers access timely and relevant information across all channels, thereby enhancing CX and ensuring better compliance. Additionally, the platform is utilized to promote strategic alignment among leadership, cultivate team culture, and boost employee engagement, which collectively enhances their capability to provide exceptional CX. This comprehensive approach not only bolsters efficiency but also paves the way for sustainable growth and innovation within the enterprise.

Description

Katalyst functions as an AI-driven sales assistant that enhances your Salesforce pipeline by converting calls, emails, and various signals into actionable Salesforce updates, next steps, and account strategies, enabling enterprise sales representatives to focus on closing deals rather than merely managing tasks. It identifies crucial signals, provides summaries of all interactions, and ensures that each deal remains current by documenting customer engagements through meetings, notes, emails, and calls, subsequently updating the relevant fields in Salesforce. With real-time pipeline information, teams can enhance their forecasting, analyze their pipeline more effectively, and gain insights into win/loss trends without the need for tedious manual CRM upkeep. By leveraging the company's playbook, historical deal data, and context, Katalyst transforms every interaction into meaningful action, suggesting appropriate next steps and automatically logging them back into Salesforce. Furthermore, it highlights significant deal indicators, such as changes in leadership, new hires, industry events, news updates, 10-K filings, and website activity, empowering sales representatives to connect with buyers at optimal moments and advance opportunities with assurance. This powerful tool ultimately streamlines the sales process, allowing teams to operate with greater efficiency and confidence in their strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
CircleBack No 
Fireflies.ai No 
Gmail No 
Gong No 
Google Calendar No 
HubSpot CRM No 
Microsoft Dynamics 365 Yes 
Microsoft Outlook No 
Microsoft SharePoint Yes 
Notion No 
Slack No 

Integrations

Salesforce Yes 
CircleBack Yes 
Fireflies.ai Yes 
Gmail Yes 
Gong Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Microsoft Dynamics 365 No 
Microsoft Outlook Yes 
Microsoft SharePoint No 
Notion Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

InfiniteKM

Country

United States

Website

www.infinitekm.com/Login.aspx

Vendor Details

Company Name

Katalyst

Founded

2024

Country

United States

Website

www.joinkatalyst.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Product Features

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