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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infercall serves as a cloud-based AI receptionist tailored for small enterprises and service-oriented teams. By utilizing pertinent business information such as services offered, pricing, operational hours, policies, and necessary documents, it effectively handles inbound phone calls and chats initiated on websites. This intelligent receptionist is capable of addressing common inquiries, assessing the nature of calls, gathering necessary caller information, transferring calls, or taking organized messages based on predefined guidelines established by the business. Additionally, through various integrations, it can facilitate appointment scheduling, generate follow-up tasks or customer records, and draft quotes or create jobs. The platform offers valuable insights, including call summaries, transcripts, recordings, and analytics for comprehensive assessment. Businesses have the flexibility to either forward an existing phone number or adopt an Infercall-specific number, while also customizing greetings and languages, alongside managing call operations via a user-friendly web dashboard. Suitable applications of this service extend across various sectors, including trades, home services, salons, dental clinics, and any businesses that require appointment scheduling or inquiry management. By leveraging such technology, businesses can enhance their customer engagement while streamlining communication processes efficiently.

Description

Tilly serves as a cloud-based AI receptionist specifically designed for small enterprises that require assistance with managing incoming calls while they focus on their work. Employing a natural British accent, it engages with callers, addresses their inquiries based on information provided by the business, and meticulously records details such as the caller's name, contact information, request, and its urgency for follow-up purposes. After each call, Tilly sends a summary and transcript to the business, and it also allows for callers to be stored as contacts for future reference. For those opting for Pro and Business plans, Tilly enhances its offerings by integrating appointment scheduling with Google Calendar, Outlook, and Apple Calendar, providing SMS notifications for urgent calls, accommodating over 20 languages, and facilitating event routing to additional services through webhooks, Zapier, or Make. Businesses have the flexibility to either forward calls from their current number or utilize a UK number provided by Tilly, ensuring convenience and accessibility. The service is particularly beneficial for various UK service industries, including tradespeople, garages, salons, and clinics, and it clearly identifies itself as an AI receptionist when queried about its nature. Ultimately, Tilly streamlines the communication process, allowing businesses to maintain focus on their core operations while ensuring that no important calls are missed.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Calendar Yes 
Apple Calendar No 
Calendly Yes 
Gmail Yes 
Google Sheets Yes 
Make No 
Microsoft Outlook No 
Mindbody Yes 
Salesforce Yes 
ServiceM8 Yes 
SuiteDash Yes 
Xero Yes 
Zapier No 
Zoho CRM Yes 

Integrations

Google Calendar Yes 
Apple Calendar Yes 
Calendly No 
Gmail No 
Google Sheets No 
Make Yes 
Microsoft Outlook Yes 
Mindbody No 
Salesforce No 
ServiceM8 No 
SuiteDash No 
Xero No 
Zapier Yes 
Zoho CRM No 

Pricing Details

$5/month
US Starter is US$5 per month and includes 50 minutes; additional usage charges apply. Prices and usage rates vary by region.
Free Trial No 
Free Version No 

Pricing Details

£29/month
Plans start at £29/month plus VAT. A 14-day free trial is available with no card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Infercall

Founded

2025

Country

Australia

Website

infercall.com

Vendor Details

Company Name

AI Programs Holdings Ltd

Founded

2026

Country

United Kingdom

Website

tillyanswers.co.uk

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Product Features

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