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Description

Efficiently harmonizing business communications is essential for the vitality of your organization. An effective solution allows for the seamless management of interactions among employees and customers from any location, at any time, and on any device. The recent pandemic underscored the necessity of in-person interactions for effective teamwork; our services enable you to swiftly assemble diverse and dispersed team meetings for optimal communication. Elevate the quality of business interactions throughout your local, national, or internationally distributed workforce. Regardless of their physical location, your teams can utilize the same secure and integrated communication services. By integrating our communication solutions with Microsoft Teams, we provide the advantage of consolidating all your communication tools into a single platform. This approach simplifies management by allowing you to operate one software system instead of juggling various collaboration, communication, and phone tools, all thanks to Inclarity’s innovative services. With our comprehensive solutions, your organization can foster stronger connections and enhance overall productivity.

Description

Welcome to TENIOS, the cloud communications provider of the Apifonica Group. TENIOS is German-based and specializes in cutting-edge AI voicebots and telephony solutions for businesses. Their mission in short words: Bringing Conversational AI to the world. Their passion for automation unites a team of experts in Cloud Technology, Telephony, and AI to help businesses automate communication and related business workflows. TENIOS Voicebots handle outbound and inbound calls, call back leads, pre-qualifiy them, instantly update CRM data, and create reports to scale customer communications. The comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications. With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AspenPLUS Yes 
Bigin by Zoho CRM No 
Cirrus Contact Center Yes 
HubSpot CRM No 
Kommo No 
Pipedrive No 
Salesforce No 
Zapier No 

Integrations

AspenPLUS No 
Bigin by Zoho CRM Yes 
Cirrus Contact Center No 
HubSpot CRM Yes 
Kommo Yes 
Pipedrive Yes 
Salesforce Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€50/ month (Pay as YouGo)
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inclarity

Country

United Kingdom

Website

www.inclarity.co.uk

Vendor Details

Company Name

TENIOS

Founded

2001

Country

Germany

Website

www.tenios.de/

Product Features

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Product Features

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking Yes 
Virtual Extensions No 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Alternatives

Alternatives