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Description
Efficiently harmonizing business communications is essential for the vitality of your organization. An effective solution allows for the seamless management of interactions among employees and customers from any location, at any time, and on any device. The recent pandemic underscored the necessity of in-person interactions for effective teamwork; our services enable you to swiftly assemble diverse and dispersed team meetings for optimal communication. Elevate the quality of business interactions throughout your local, national, or internationally distributed workforce. Regardless of their physical location, your teams can utilize the same secure and integrated communication services. By integrating our communication solutions with Microsoft Teams, we provide the advantage of consolidating all your communication tools into a single platform. This approach simplifies management by allowing you to operate one software system instead of juggling various collaboration, communication, and phone tools, all thanks to Inclarity’s innovative services. With our comprehensive solutions, your organization can foster stronger connections and enhance overall productivity.
Description
Experience a comprehensive and compliant communications solution that integrates voice, video, chat, and SMS for enhanced connectivity. Boost your operational efficiency while offering a superior Cloud Contact Centre as a Service (CCaaS) that ensures a fluid digital customer journey from a unified platform. All the necessary channels and functionalities are accessible through a single, secure Cloud infrastructure. Seamlessly integrate with Microsoft Dynamics and Dynamics Phone for a fully immersive Teams Contact Centre environment. Communicate swiftly, autonomously, and en masse, connecting all your communication and CRM tools from any location at any time. Effortlessly transition between text, phone, or video calls, making channel switching a breeze. Solgari complies with all necessary regulations, including GDPR, PCI DSS, and MiFID II, ensuring your data security and privacy. Upgrade to a multi-channel Cloud contact center that features automated, voice-activated enhancements for an improved quality of life in your communications. This innovative solution not only streamlines your operations but also elevates customer interactions to new heights.
API Access
Has API
API Access
Has API
Integrations
AspenPLUS
Cirrus Contact Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inclarity
Country
United Kingdom
Website
www.inclarity.co.uk
Vendor Details
Company Name
Solgari
Founded
2009
Country
Ireland
Website
www.solgari.com
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration