Average Ratings 6 Ratings
Average Ratings 0 Ratings
Description
The most affordable reporting software available today. Incident Tracker works directly alongside numerous Healthcare Agencies across the United States. Incident Tracker uses Microsoft Azure to provide the highest level of security and data protection in the industry. Microsoft Azure is HIPAA-certified. We can review and sign a Business Associate Agreement for your company if necessary. Incident Tracker is a cost-effective and user-friendly solution. You can customize categories, locations, or digitize paper forms. Automated email notifications. Automated workflows. Trending and Analytics. Report Life Cycle. For easy tracking, you can set custom statuses. Incident Tracker can be used worldwide by security companies, large and small. It allows you to create and access the analytics and documentation tools that you need in your field. It allows you to upload images and documents directly to the report. And, most importantly, it's very user-friendly.
Description
Most tasks involving operations, support, and troubleshooting carried out by Microsoft staff and their sub-processors typically do not necessitate access to customer data. In those infrequent instances where such access becomes necessary, Customer Lockbox for Microsoft Azure offers a system through which customers can evaluate and either approve or deny requests for access to their data. This feature is particularly utilized when a Microsoft engineer requires access to customer data, either due to a support ticket initiated by the customer or a problem detected by Microsoft itself. Activity logs serve to document Customer Lockbox interactions, which can be accessed in the Azure portal by selecting Activity Logs, allowing for a review of auditing information linked to these requests. Users have the option to filter the logs to find specific actions. Furthermore, a new baseline control (3.13) has been introduced in the Azure Security Benchmark, addressing the relevance of Customer Lockbox. This enhancement enables customers to leverage the benchmark to assess the applicability of Customer Lockbox for their services effectively. By doing so, organizations can ensure they maintain a high standard of data security and compliance.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Microsoft Azure
Yes
Active Directory
Yes
Azure AI Services
No
Azure API Management
No
Azure App Service
No
Azure Container Registry
No
Azure Data Factory
No
Azure Functions
No
Azure Kubernetes Service (AKS)
No
Azure Monitor
No
Integrations
Microsoft Azure
Yes
Active Directory
No
Azure AI Services
Yes
Azure API Management
Yes
Azure App Service
Yes
Azure Container Registry
Yes
Azure Data Factory
Yes
Azure Functions
Yes
Azure Kubernetes Service (AKS)
Yes
Azure Monitor
Yes
Pricing Details
Contact us for pricing information.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Incident Tracker
Founded
2003
Country
United States
Website
www.incident-tracker.com
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview
Product Features
Audit
Alerts / Notifications
Yes
Audit Planning
Yes
Compliance Management
Yes
Dashboard
Yes
Exceptions Management
Yes
Forms Management
Yes
Issue Management
Yes
Mobile Access
Yes
Multi-Year Planning
Yes
Risk Assessment
Yes
Workflow Management
Yes
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
Yes
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes
Investigation Management
Contact Management
No
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes