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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Incident Insight is a cloud-hosted software solution designed for incident investigation and root-cause analysis, allowing organizations to visually chart, assess, and derive lessons from previous incidents to implement preventive measures against future occurrences. This tool streamlines and speeds up the conventional process of incident investigation by providing features like drag-and-drop diagram creation, customizable metadata, and user-friendly tools for constructing diagrams that dissect various elements such as threats, events, barriers, causes, and root causes, thereby offering users a comprehensive understanding of what transpired and the reasons behind it. Teams can document barrier failures, incorporate supporting documents, and attach images or files, as well as analyze and compare data across different diagrams. Additionally, it facilitates the sharing of findings through live workspace links, downloadable images, or by exporting reports in Word or Excel formats, making it ideal for presentations and documentation. With its cloud-based nature, Incident Insight promotes seamless collaboration, allowing multiple team members to engage and cooperate from any location. This flexibility enhances teamwork and ultimately leads to more robust incident management practices.

Description

Rapid Incident Reporting offers a comprehensive online platform for reporting and managing incidents effectively. This software is designed to facilitate the entire lifecycle of incident management, allowing businesses to efficiently track and address incidents as they arise. By utilizing our system, organizations can significantly enhance their capacity to investigate occurrences, extract valuable insights, and implement necessary corrective measures. Our customizable incident reporting solution is suitable for various industries and adaptable to businesses of all sizes, ensuring it meets specific operational requirements. With the insights gained from our platform, companies can better safeguard their workforce and provide essential support during incidents. Rapid Incident Reporting encompasses everything from reporting site incidents to conducting thorough investigations, executing response protocols, and generating detailed statistical reports, making it an all-encompassing solution for effective incident management. Furthermore, our user-friendly interface simplifies the entire process, ensuring that every team member can contribute to a safer work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cority Yes 
Microsoft Excel Yes 
Microsoft Power BI Yes 
Microsoft Word Yes 
Tableau Yes 

Integrations

Cority No 
Microsoft Excel No 
Microsoft Power BI No 
Microsoft Word No 
Tableau No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Salus Suite

Country

United States

Website

incident-insight.com

Vendor Details

Company Name

Rapid Global

Founded

2001

Country

Australia

Website

www.rapidglobal.com

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management No 

Alternatives

Alternatives

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