Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
IncidentIQ is committed to supporting teaching, learning and asset management by transforming technology support, asset administration and services delivery to meet today's needs of K-12 schools. IncidentIQ is digitizing service delivery in K-12 schools to empower teachers, students, and support staff. IncidentIQ is revolutionizing how school districts offer and manage services, from help desk ticketing to IT asset management and maintenance work orders. Get learning devices into students' hands quickly. You can quickly check out devices. You can track previous ownership and storage location. Asset management tools for enterprises, designed to handle the complexity of today's K-12 technology. Asset management software allows you to keep track of important asset information in real time. This software reduces administrative costs, streamlines the service management process, and gives you greater visibility into asset usage.
Description
Managing assets and help desks in K-12 education is becoming increasingly complex. We understand the challenges you face, from juggling multiple outdated programs to relying on a hodgepodge of library systems for device management, using emails for help requests, and dealing with an avalanche of spreadsheets and paper forms. With One to One Plus, you can access a comprehensive asset management and help desk solution that consolidates everything into a single platform. This system is essential for enhancing your team's productivity and effectiveness. You can monitor all technology devices through one interface and obtain the complete history of each device. Additionally, it seamlessly integrates with your current systems via an easy API connection and allows you to generate invoices for devices that are damaged. Our platform serves schools of all sizes nationwide, and by joining the One to One Plus community, you'll gain access to valuable knowledge sharing, best practices, and innovative ideas related to K-12 asset management and help desk ticketing, making your operations smoother and more streamlined. Ultimately, the right tools can significantly improve the way you manage your school's technology resources.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ClassDojo
Yes
ClassLink
Yes
Formative
Yes
Gradelink SIS
Yes
LearnZillion
Yes
LogMeIn Rescue
Yes
Microsoft Azure
Yes
Mimasa AI
Yes
NIM
Yes
Prodigy
Yes
Integrations
ClassDojo
No
ClassLink
No
Formative
No
Gradelink SIS
No
LearnZillion
No
LogMeIn Rescue
No
Microsoft Azure
No
Mimasa AI
No
NIM
No
Prodigy
No
Pricing Details
Pricing based on district student enrollment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Incident IQ
Country
United States
Website
www.incidentiq.com
Vendor Details
Company Name
Edutek Solutions
Founded
2015
Country
United States
Website
onetooneplus.com
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
Yes
Checkout / Check-In
Yes
Depreciation Tracking
No
Disposal Tracking
No
Inventory Management
Yes
Location Tracking
Yes
QR Codes
Yes
Reservations
No
Service History
Yes
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
Yes
Forecasting
No
Inventory Optimization
No
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
Yes
Multi-Channel Management
No
Product Identification
Yes
Reorder Management
No
Reporting/Analytics
Yes
Retail Inventory Management
No
Supplier Management
No
Warehouse Management
No
K-12
Attendance Tracking
No
Classroom Management
No
Communication Management
No
Curriculum Management
No
Enrollment Management
No
Financial Management
No
Parent Portal
No
Progress Reports
No
Skill Testing
No
Student Information / Records
No
School Management
Bookstore Management
No
Cafeteria Management
No
Curriculum Management
No
Facility Management
Yes
Financial Management
No
Higher Education
No
Housing Management
No
Independent / Private
Yes
K-12
Yes
Library Management
No
Online Calendar
No
Online Payments
No
Parent / Student Portal
Yes
Preschool
No
Reporting/Analytics
Yes
School District
Yes
Special Education
No
Vocational / Trade Schools
No
Product Features
Fixed Asset Management
Asset Budgeting
No
Asset Lifecycle Management
Yes
Audit Trail
Yes
Barcoding / RFID
Yes
Depreciation Management
No
Disposal Management
Yes
Document Management
No
Inventory Tracking
Yes
Tax Management
No
IT Asset Management
Asset Tracking
No
Audit Management
Yes
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
Yes
Requisition Management
No
Supplier Management
No
K-12
Attendance Tracking
No
Classroom Management
No
Communication Management
No
Curriculum Management
No
Enrollment Management
No
Financial Management
No
Parent Portal
No
Progress Reports
No
Skill Testing
No
Student Information / Records
No
School Accounting
Accounts Payable
No
Attendance Management
No
Billing & Invoicing
No
Budgeting & Forecasting
No
Class Loading
No
Fixed Asset Management
No
For Private Schools
No
Fund Accounting
No
General Ledger
No
K-12
No
Payroll Management
No
Purchasing
No
School Management
Bookstore Management
No
Cafeteria Management
No
Curriculum Management
No
Facility Management
No
Financial Management
No
Higher Education
No
Housing Management
No
Independent / Private
No
K-12
No
Library Management
No
Online Calendar
No
Online Payments
No
Parent / Student Portal
No
Preschool
No
Reporting/Analytics
No
School District
No
Special Education
No
Vocational / Trade Schools
No
Work Order
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
No
Recurring Appointments
No
Routing
Yes
Scheduling
Yes
Task Management
Yes