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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.

Description

GENESYS is Zuken's innovative platform for model-based systems engineering that facilitates the effective management and communication of product information, allowing teams to concentrate on driving innovation. This platform encompasses the entire engineering workflow, from the initial concept phase through to verification and validation, all within a unified environment that captures essential product details at various levels, including high-level use cases, system context, system and subsystem definitions, and intricate design connections. By ensuring that every system design is coherent, consistent, and complete, GENESYS offers advanced authoring capabilities, featuring automatic diagram generation and rule-based formatting options. Additionally, it provides validation of logical consistency and behavior through the use of executable models, ensuring seamless integration with existing authoring tools. Based on the Comprehensive Systems Definition Language (CSDL) that adheres to the Systems Modeling Language (SysML) standard, GENESYS delivers a high degree of semantic precision, enhancing the quality of engineering outputs. Ultimately, this powerful tool not only streamlines the design process but also fosters collaboration among teams, leading to more innovative and efficient product development.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Genesys Cloud CX Yes 

Integrations

Genesys Cloud CX No 

Pricing Details

$2/month/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

InProd Solutions Pty Ltd

Country

Australia

Website

www.inprod.io

Vendor Details

Company Name

Zuken

Founded

1976

Country

Japan

Website

www.zuken.com/us/product/mbse-with-genesys/

Product Features

Software Configuration Management (SCM)

Automated Cleanup No 
Branch Merging No 
Code Review No 
Concurrency Management No 
Defect Tracking No 
Flexible Branching No 
Rapid Hotfix No 
Rapid Rebuilds No 
Regulatory Compliance No 
Version Control / Management No 
Workflow / Process Automation No 

Product Features

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