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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.

Description

On-demand testing environments tailored for web applications and microservices are now available, enabling quicker iterations and time savings through the use of temporary virtual machines corresponding to each code branch. By integrating with your GitHub, Bitbucket, or GitLab account, Squash allows you to seamlessly add new code to your repository and initiate a Pull Request. Upon doing so, Squash will automatically generate a comment that includes a testing URL, which, when accessed, triggers the launch of a dedicated virtual machine to deploy your new code. This feature lets you observe your modifications in real-time while testing your application in a secure setting. Often, teams find themselves spending excessive time managing their environments and addressing bugs that arise specifically from those environments. A single bug can create a chain reaction, consuming valuable time for QA teams, product managers, and developers alike. The impact of a single lost QA cycle caused by environment-specific problems can severely disrupt delivery schedules. Furthermore, the introduction of additional bugs is frequently exacerbated by insufficient automation, outdated libraries, data discrepancies, or limited server resources. Test environments typically incur costs around the clock, yet they are often utilized only 30-40% of the time, leading to inefficiencies that can be addressed with more effective management strategies. This disparity highlights the need for innovative solutions that maximize the value of testing resources while minimizing downtime.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Genesys Cloud CX Yes 

Integrations

Genesys Cloud CX No 

Pricing Details

$2/month/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

InProd Solutions Pty Ltd

Country

Australia

Website

www.inprod.io

Vendor Details

Company Name

Squash Labs

Founded

2018

Country

Canada

Website

squash.io

Product Features

Software Configuration Management (SCM)

Automated Cleanup No 
Branch Merging No 
Code Review No 
Concurrency Management No 
Defect Tracking No 
Flexible Branching No 
Rapid Hotfix No 
Rapid Rebuilds No 
Regulatory Compliance No 
Version Control / Management No 
Workflow / Process Automation No 

Product Features

DevOps

Approval Workflow No 
Dashboard No 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports No 

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