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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your sales, support, and marketing strategies to meet customer expectations with our AI-powered solutions. In the fast-paced landscape of today’s interconnected market, a cohesive customer management system that integrates every client interaction is essential for achieving success. Impact CRM consolidates all necessary information into a unified interface, empowering your team to deliver an outstanding customer experience. By leveraging Machine Learning, Impact CRM derives insights from each interaction, assessing customer satisfaction effectively. It also safeguards your brand reputation by identifying potential issues caused by underperforming staff and mitigating compliance risks by pinpointing areas of concern. With ImpacTech, you can gauge customer sentiment, navigate compliance challenges, and maintain the integrity of your brand. Every organization understands that superior customer satisfaction is crucial; it not only enhances profitability but also fosters client loyalty. Furthermore, the invaluable advantage of organic word-of-mouth promotion generated by satisfied customers cannot be overstated. By prioritizing these elements, businesses can thrive and build lasting relationships with their clientele.

Description

MyVoIP stands out as the leading provider of cloud communication solutions, designed to help you effectively engage with your clients. We deliver all the essential features required for efficient business management and ensure your success through our dedicated support team available around the clock. Our office phone service is not only packed with features but is also dependable, efficient, and cost-effective. It is particularly beneficial for businesses that require adaptability for remote employees or need to remain accessible to their clientele at all times. Modern contact centers now facilitate much more than traditional phone calls, as contemporary businesses must reach their customers through various channels, including SMS, in-app messaging, video calls, and beyond. Recognizing the ongoing importance of fax technology for many organizations, MyVoIP has created a comprehensive range of fax solutions. This makes MyVoIP an excellent option for businesses aiming to cut costs, simplify operations, and enjoy flexible scalability with various deployment possibilities. With our innovative services, you can enhance your customer engagement and streamline your communication processes effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Impact Tech

Country

Cyprus

Website

www.impactechs.com

Vendor Details

Company Name

MyVoIP

Country

United States

Website

my-voip.com

Product Features

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition No 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

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