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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

Our innovative solution seamlessly integrates sales conversion metrics with retail syndication, enabling you to craft compelling content that drives results. Design tailored, engaging shopping experiences that enhance social commerce and allow your customers the freedom to shop at their preferred retailers. This approach not only provides you with essential shopper insights but also empowers you to build targeted audience segments to optimize your media spending effectively. We specialize in producing impactful product videos and lifestyle imagery sourced from trusted entities to elevate the retail product pages showcasing your offerings. Establish clear pathways to purchase across every digital interaction by leveraging our unique shopping experiences that empower consumers to choose where they acquire your products, facilitating the collection of priceless shopper data. Additionally, expedite your processes with our advanced content approval system that offers distinct views and workflows tailored for various social platforms, complemented by top-tier collaboration tools designed to enhance and accelerate feedback and approval on your content. With these capabilities, you can ensure a streamlined approach to content management that ultimately drives better engagement and conversion rates.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Platform Yes 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Magento Yes 
Olark Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Tidio Yes 
WooCommerce Yes 
Zendesk Yes 

Integrations

Adobe Experience Platform No 
Gorgias No 
Intercom No 
LiveChat No 
Magento No 
Olark No 
Salesforce Agentforce Commerce No 
Shopify No 
Tidio No 
WooCommerce No 
Zendesk No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

gen.video

Founded

1999

Country

United States

Website

www.gen.video/

Product Features

Influencer Marketing

CRM No 
Campaign Management No 
Faceted Search / Filtering No 
Influencer Discovery No 
Payment Tracking No 
ROI Tracking No 
Social Media Monitoring No 

Alternatives

Alternatives