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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

We can forecast the buying intentions of website visitors, allowing us to reach out only to those who genuinely require assistance—how exciting is that? Transform the in-store experience into an online one by linking potential buyers directly to your physical stores, customer service centers, or showrooms. Establish authentic, instantaneous connections with your brand while creating impactful conversational experiences surrounding your products. By engaging customers in real time, you can boost sales through interactive, shoppable live streams. Whisbi Engage is crafted to motivate, inform, and entertain customers in a way that fosters immediate brand interactions! Enhance customer involvement and provide a more enjoyable experience on your website with our One-to-Many Video Broadcast solution by Whisbi. Begin to captivate fresh audiences as they discover your brand through live insights from your experts, streamed right from your website, fostering stronger connections and loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Platform Yes 
Google Analytics No 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Magento Yes 
Olark Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Tidio Yes 
WooCommerce Yes 
Zendesk Yes 

Integrations

Adobe Experience Platform No 
Google Analytics Yes 
Gorgias No 
Intercom No 
LiveChat No 
Magento No 
Olark No 
Salesforce Agentforce Commerce No 
Shopify No 
Tidio No 
WooCommerce No 
Zendesk No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

Whisbi

Founded

2009

Country

Spain

Website

whisbi.com

Alternatives

Alternatives