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Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

Whatnot provides a dedicated support team that assists both you and your customers with any problems related to the app or orders. Our engineering team is consistently working on innovative solutions to equip you with essential tools for managing your business on the platform. You’ll have the chance to interact and connect with your live audience, receiving immediate feedback, product recommendations, and even spontaneous song requests! Step into the role of an auctioneer by simply setting a starting price and a time limit for the item you wish to auction, and just like that, you’re ready to go! Your audience will engage in a competitive bidding process until one fortunate bidder claims victory! Enhance your show with the exciting giveaway feature, where your viewers will be randomly selected and one lucky participant will win a product of your choice. Easily obtain your pre-paid Whatnot shipping labels from your seller dashboard and affix them to your packages! When it comes time to cash out, you can choose between PayPal or direct deposit for your earnings, ensuring a smooth transaction process. With these tools and features, Whatnot empowers you to create an engaging and profitable selling experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Platform Yes 
Chalk No 
Crosslist No 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
LiveKit No 
Magento Yes 
Olark Yes 
Salesforce Agentforce Commerce Yes 
Seller Ledger No 
Shopify Yes 
Sixtyfour No 
Statsig No 
Tidio Yes 
Vendoo No 
WooCommerce Yes 
Zendesk Yes 

Integrations

Adobe Experience Platform No 
Chalk Yes 
Crosslist Yes 
Gorgias No 
Intercom No 
LiveChat No 
LiveKit Yes 
Magento No 
Olark No 
Salesforce Agentforce Commerce No 
Seller Ledger Yes 
Shopify No 
Sixtyfour Yes 
Statsig Yes 
Tidio No 
Vendoo Yes 
WooCommerce No 
Zendesk No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

Whatnot

Founded

2019

Country

United States

Website

www.whatnot.com/seller

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