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Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

Verifast AI is an innovative platform designed for AI agents that empowers eCommerce and direct-to-consumer brands to boost sales, streamline customer support, and gain deeper insights into their clientele. Our AI chatbots are ready to use immediately, requiring no programming or flow creation, and they adjust to individual customer interactions in real time. Sales and support functions are consolidated into a single chatbot that can be accessed on your website, WhatsApp, or any preferred communication channel. With this versatile tool, you can capture leads, address customer inquiries, and assist users throughout their shopping experience. Among its built-in features are: – Real-time product suggestions and guided shopping experiences – Intelligent nudges at checkout to minimize cart abandonment – Automated replies for tracking orders, processing returns, and managing cancellations – Customizable communication style, user interface, and bot behaviors tailored to your brand identity – Lead synchronization and an analytics dashboard to monitor customer interactions and sales effects. The platform accommodates over 125 languages and integrates effortlessly with Shopify, CRMs, logistics, and various marketing applications. A 7-day free trial is available for those interested in exploring its capabilities further.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WooCommerce Yes 
Zendesk Yes 
Adobe Experience Platform Yes 
BigCommerce No 
Facebook Messenger No 
Instagram No 
Intercom Yes 
Klaviyo No 
LiveChat Yes 
Magento Yes 
Mailchimp No 
Odoo No 
Olark Yes 
Pipedrive No 
Salesforce No 
Salesforce Agentforce Commerce Yes 
Shopify Plus No 
Zapier No 
Zoho Analytics No 

Integrations

Shopify Yes 
WooCommerce Yes 
Zendesk Yes 
Adobe Experience Platform No 
BigCommerce Yes 
Facebook Messenger Yes 
Instagram Yes 
Intercom No 
Klaviyo Yes 
LiveChat No 
Magento No 
Mailchimp Yes 
Odoo Yes 
Olark No 
Pipedrive Yes 
Salesforce Yes 
Salesforce Agentforce Commerce No 
Shopify Plus Yes 
Zapier Yes 
Zoho Analytics Yes 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$99/month
Every plan has a 7-day free trial. No credit card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

Verifast AI

Founded

2023

Country

India

Website

verifast.ai/

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