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features
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support

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Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

StyleSend is an all-encompassing clienteling platform tailored for high-end fashion and lifestyle retailers, enabling them to deliver customized customer interactions across various channels. It effortlessly integrates with Shopify to import relevant product and customer relationship management data, while also linking with the WhatsApp Business API for direct communication with clients. Noteworthy features encompass AI-generated lists of "top customers to contact," automated reminders for important client dates like birthdays and anniversaries, personalized insights enhanced by AI-driven suggestions, and the capability to craft shoppable and individualized outfits from the inventory. Additionally, users can send standardized templates through WhatsApp Business Chat with support for multi-agent routing. StyleSend is designed to work seamlessly with the newest Shopify themes and is accessible in English, empowering retailers to inspire their clients through curated and shoppable looks derived from their product catalog. This tool not only elevates customer engagement but also streamlines communication, enhancing the overall shopping experience for clients.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Adobe Experience Platform Yes 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Magento Yes 
Olark Yes 
Salesforce Agentforce Commerce Yes 
Tidio Yes 
WhatsApp No 
WooCommerce Yes 
Zendesk Yes 

Integrations

Shopify Yes 
Adobe Experience Platform No 
Gorgias No 
Intercom No 
LiveChat No 
Magento No 
Olark No 
Salesforce Agentforce Commerce No 
Tidio No 
WhatsApp Yes 
WooCommerce No 
Zendesk No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

StyleSend

Country

United States

Website

apps.shopify.com/stylesend

Product Features

Alternatives

Alternatives

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