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Description
Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.
Description
Utilize our innovative live shopping platform to engage with your audience while fostering trust and credibility. The experience of selling products transforms into an enjoyable and interactive process. Live shopping represents a modern and exciting approach to purchasing goods and services, akin to futuristic video shopping. By going live, you can forge connections with your audience, cultivate a thriving community, and market the products that ignite your passion. Our cutting-edge real-time video technology, Photon, facilitates dynamic conversations between you and your customers. Additionally, Live Brain, our AI-powered assistant for live shopping, enhances your ability to manage more sales while nurturing a fun, inclusive community. This AI tool streamlines repetitive tasks, allowing you to concentrate on the unique and personal aspects of live commerce. By showcasing your products in real-time, you offer customers a genuine, human touch in their shopping journey. Moreover, our analytics tool simplifies the process of generating and summarizing reports, making it easier to track your performance and understand your audience better. This enables you to continuously improve your strategies and enhance customer satisfaction.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Shopify
Yes
Adobe Experience Platform
Yes
Gorgias
Yes
Intercom
Yes
LiveChat
Yes
Magento
Yes
Olark
Yes
Oveit
No
Salesforce Agentforce Commerce
Yes
Tidio
Yes
Integrations
Shopify
Yes
Adobe Experience Platform
No
Gorgias
No
Intercom
No
LiveChat
No
Magento
No
Olark
No
Oveit
Yes
Salesforce Agentforce Commerce
No
Tidio
No
Pricing Details
$66 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$199 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Immerss
Founded
2015
Country
United States
Website
www.immerss.live/
Vendor Details
Company Name
Streams.live
Country
United States
Website
streams.live/