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Average Ratings 0 Ratings

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features
design
support

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Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

Smartzer's interactive video solutions empower e-commerce businesses to drive sales while capturing comprehensive analytics from videos and live broadcasts. Shoppers can click on various items featured in a video to access additional details and purchase links. The innovative video tagging technology enables the rapid creation of these interactive players, making it a highly scalable option for businesses. Central to the product's design is a focus on simplicity, ensuring that the user experience remains optimal for consumers. Elevate your live streams by incorporating interactivity, giving them a competitive advantage over traditional content. This approach facilitates easy product discovery for customers, while the Instant Add to Cart feature streamlines the shopping journey without requiring viewers to exit the live stream. Transform any segment of your video into a shoppable and engaging experience with a customizable overlay, enhancing customer interaction beyond mere awareness and driving conversions. By integrating these features, brands can foster a deeper connection with their audience, leading to increased engagement and loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Magento Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
WooCommerce Yes 
Adobe Experience Platform Yes 
BigCommerce No 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Olark Yes 
SAP Cloud Platform No 
SAP Store No 
Tidio Yes 
Zendesk Yes 

Integrations

Magento Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
WooCommerce Yes 
Adobe Experience Platform No 
BigCommerce Yes 
Gorgias No 
Intercom No 
LiveChat No 
Olark No 
SAP Cloud Platform Yes 
SAP Store Yes 
Tidio No 
Zendesk No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

Smartzer

Founded

2012

Country

United Kingdom

Website

www.smartzer.com

Alternatives

Alternatives