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features
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support

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Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

Experience a world of products through the enchanting realm of livestream shopping. Simply scan the QR code to download our app and embark on your shopping journey. Explore amazing deals from beloved brands while also uncovering exciting new favorites. ShopShops stands as the ultimate destination for live shopping. Our engaging hosts guide you through some of the most renowned and fashionable boutiques, designer outlets, and exclusive sample sales in cities like New York City, Los Angeles, Milan, and Tokyo, all thanks to our innovative livestream shopping platform. Each live event allows for an interactive exchange between hosts and shoppers, where you can ask about product fit, material, color, and more in real-time. This is the modern way to shop and discover unique items. Engage with our influencer hosts, dedicated sales associates, and fellow shoppers during a livestream experience. Join us for daily "in-store" live shopping events, with exciting sample sales every Friday and explorations of the finest flea markets on Sundays. Our in-app checkout process ensures that payments are not only simple but also secure, making your shopping experience seamless and enjoyable. With each event, you’ll find something new and delightful that adds to your collection.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Platform Yes 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Magento Yes 
Olark Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Tidio Yes 
WooCommerce Yes 
Zendesk Yes 

Integrations

Adobe Experience Platform No 
Gorgias No 
Intercom No 
LiveChat No 
Magento No 
Olark No 
Salesforce Agentforce Commerce No 
Shopify No 
Tidio No 
WooCommerce No 
Zendesk No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

ShopShops

Founded

2017

Country

United States

Website

shopshops.live/

Product Features

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Alternatives

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