Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.
Description
Having amassed more than two decades in product development, online business establishment, and executing growth strategies through social media, we recognize the challenges you face. Balancing the demands of launching new products, developing websites, managing social media, and simultaneously driving customer engagement and sales, all while providing outstanding customer service, can feel overwhelming. It's a tough juggling act that raises the question: why would anyone willingly take on such a daunting task?
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adobe Experience Platform
Yes
Gorgias
Yes
Intercom
Yes
LiveChat
Yes
Magento
Yes
Olark
Yes
Salesforce Agentforce Commerce
Yes
Shopify
Yes
Tidio
Yes
WooCommerce
Yes
Integrations
Adobe Experience Platform
No
Gorgias
No
Intercom
No
LiveChat
No
Magento
No
Olark
No
Salesforce Agentforce Commerce
No
Shopify
No
Tidio
No
WooCommerce
No
Pricing Details
$66 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Immerss
Founded
2015
Country
United States
Website
www.immerss.live/
Vendor Details
Company Name
PUCTTO
Founded
2016
Country
Austrlia
Website
www.puctto.com