Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

Enhance your online sales and elevate customer engagement by embracing real-time interactive shopping experiences tailored for your eCommerce venture. Live Commerce embodies Visionet's commitment to transforming customer experiences through innovative product offerings and strategic experience design. This dynamic live streaming marketplace allows sellers to establish their own shopping channels and conduct live shows, enabling them to reach a worldwide audience directly. Maintain the integrity of your brand experience while having the ability to moderate interactions and access real-time data analytics. Facilitate impulse purchases with seamless in-video checkout options that keep customers engaged throughout their experience. Effortlessly integrate this service with your current eCommerce platform to ensure a smooth sync of your product feed. Today's consumers are increasingly seeking interactive, engaging, and enriched shopping experiences, which often include live demonstrations and product reviews. As a result, the realm of livestream eCommerce is witnessing unprecedented global growth and capturing an ever-increasing portion of online retail transactions, showcasing the importance of adapting to modern shopping trends.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Advertising Cloud No 
Adobe Experience Platform Yes 
Amazon Web Services (AWS) No 
AtClose No 
DocVu.AI No 
Evvox No 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Loangility No 
Magento Yes 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Olark Yes 
Salesforce No 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Tidio Yes 
WooCommerce Yes 
Zendesk Yes 

Integrations

Adobe Advertising Cloud Yes 
Adobe Experience Platform No 
Amazon Web Services (AWS) Yes 
AtClose Yes 
DocVu.AI Yes 
Evvox Yes 
Gorgias No 
Intercom No 
LiveChat No 
Loangility Yes 
Magento No 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Olark No 
Salesforce Yes 
Salesforce Agentforce Commerce No 
Shopify No 
Tidio No 
WooCommerce No 
Zendesk No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

Visionet

Country

United States

Website

www.visionet.com/live-commerce/

Product Features

Alternatives

Alternatives

Phygitalmax Reviews

Phygitalmax

Kochar Infotech