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features
design
support

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Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

Description

Imagine a realm where you hold the reins of your environment, crafting the ideal backdrop for your offerings. Elevate your retail space to meet the expectations of your clientele by developing a comprehensive and personalized virtual reality experience that is available to anyone, regardless of their geographical location. While it is often said that content reigns supreme, the importance of context cannot be overlooked. Ensure that your content receives the attention it merits by providing your shopping experience with the regal consideration it deserves. By harnessing cutting-edge technology, we deliver a lifelike appearance and tactile experience for your products, culminating in a truly interactive, customizable, and captivating online shopping journey that surpasses conventional retail settings. You have the option to replicate an existing venue or dream up an entirely new one; the possibilities are limitless. Transform your product offerings and reimagine your online store with our innovative 3D technology, allowing you to engage with your online shop through an immersive reality. Embrace this opportunity to redefine how customers interact with your brand.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Platform Yes 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Magento Yes 
Olark Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Tidio Yes 
WooCommerce Yes 
Zendesk Yes 

Integrations

Adobe Experience Platform No 
Gorgias No 
Intercom No 
LiveChat No 
Magento No 
Olark No 
Salesforce Agentforce Commerce No 
Shopify No 
Tidio No 
WooCommerce No 
Zendesk No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Vendor Details

Company Name

Invrsion

Country

Italy

Website

www.invrsion.com/products/virtual-showroom/

Product Features

Virtual Reality

Application Development No 
Augmented / Mixed Reality No 
Collaboration No 
Content Creation No 
Cross-Device Publishing No 
Drag & Drop No 
Immersive Training No 
Process Simulation No 
Product Visualization No 
Social Sharing No 
User Interaction Tracking No 
Virtual Meetings No 
Virtual Prototyping No 

Alternatives

Alternatives