Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
mEX Online revolutionizes the management of collision repair facilities with its cutting-edge, cloud-based system. This innovative software is designed to enhance the operational efficiency of your bodyshop from the initial assessment to the final touches. By emphasizing automation and systematic organization, ImEX Online significantly reduces cycle times and increases profitability for each vehicle serviced.
The platform ensures your bodyshop operates at its peak, employing intelligent scheduling to guarantee timely job arrivals, which maximizes technician productivity and eliminates idle time. It also streamlines customer interactions by incorporating built-in email and SMS communication tools, thereby minimizing the need for extensive manual administration. The advanced features extend to seamless parts procurement and invoice management, ensuring real-time job reconciliation and eliminating profit losses due to billing errors. Moreover, ImEX Online offers robust integration with leading accounting systems, including QuickBooks Desktop, QuickBooks Online, CDK, and PBS, providing a seamless link to your financial management processes.
Description
The STAR Service Manager is a comprehensive management system designed for handling parts, service, and repairs in various sectors such as automotive, RV, motorcycle, power sports, marine, aviation, and transmission repair. Canadian users benefit from the software's GST and PST tax calculation features. Additionally, the package includes training, installation, and unlimited technical support, ensuring users are well-equipped to utilize the system effectively. Each installation comes with a dedicated account manager who is available to help with any support requirements. When reaching out for assistance via the toll-free support line, you can expect an average response time of just 22 seconds from your assigned account manager, eliminating the need for emails, voicemails, or waiting for callbacks. This streamlined support approach enhances user experience and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
CCC ONE Total Repair Platform
Yes
CDK Global
Yes
PBS DMS
Yes
QuickBooks Desktop Premier
Yes
QuickBooks Desktop Pro
Yes
QuickBooks Enterprise
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Integrations
CCC ONE Total Repair Platform
No
CDK Global
No
PBS DMS
No
QuickBooks Desktop Premier
No
QuickBooks Desktop Pro
No
QuickBooks Enterprise
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Pricing Details
Pricing is composed of an upfront setup/training and monthly cost.
Free Trial
No
Free Version
No
Pricing Details
$29 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ImEX Systems Inc.
Founded
1994
Country
Canada
Website
imexsystems.ca
Vendor Details
Company Name
DCS Software
Country
United States
Website
star-service-mgr.biz/Home.aspx
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
Yes
Customer Database
Yes
Inventory Control
No
Labor Rates
Yes
Maintenance Scheduling
No
Parts Management
Yes
Payroll Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Service History
No
VIN Decoder
No
Vehicle Tracking
Yes
Work Order Management
Yes
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
No
Customer Database
Yes
Inventory Control
Yes
Labor Rates
No
Maintenance Scheduling
No
Parts Management
Yes
Payroll Management
No
Quotes / Estimates
Yes
Scheduling
No
Service History
Yes
VIN Decoder
No
Vehicle Tracking
No
Work Order Management
Yes
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
No
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
No
Work Order Management
Yes