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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

mEX Online revolutionizes the management of collision repair facilities with its cutting-edge, cloud-based system. This innovative software is designed to enhance the operational efficiency of your bodyshop from the initial assessment to the final touches. By emphasizing automation and systematic organization, ImEX Online significantly reduces cycle times and increases profitability for each vehicle serviced. The platform ensures your bodyshop operates at its peak, employing intelligent scheduling to guarantee timely job arrivals, which maximizes technician productivity and eliminates idle time. It also streamlines customer interactions by incorporating built-in email and SMS communication tools, thereby minimizing the need for extensive manual administration. The advanced features extend to seamless parts procurement and invoice management, ensuring real-time job reconciliation and eliminating profit losses due to billing errors. Moreover, ImEX Online offers robust integration with leading accounting systems, including QuickBooks Desktop, QuickBooks Online, CDK, and PBS, providing a seamless link to your financial management processes.

Description

The STAR Service Manager is a comprehensive management system designed for handling parts, service, and repairs in various sectors such as automotive, RV, motorcycle, power sports, marine, aviation, and transmission repair. Canadian users benefit from the software's GST and PST tax calculation features. Additionally, the package includes training, installation, and unlimited technical support, ensuring users are well-equipped to utilize the system effectively. Each installation comes with a dedicated account manager who is available to help with any support requirements. When reaching out for assistance via the toll-free support line, you can expect an average response time of just 22 seconds from your assigned account manager, eliminating the need for emails, voicemails, or waiting for callbacks. This streamlined support approach enhances user experience and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CCC ONE Total Repair Platform Yes 
CDK Global Yes 
PBS DMS Yes 
QuickBooks Desktop Premier Yes 
QuickBooks Desktop Pro Yes 
QuickBooks Enterprise Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 

Integrations

CCC ONE Total Repair Platform No 
CDK Global No 
PBS DMS No 
QuickBooks Desktop Premier No 
QuickBooks Desktop Pro No 
QuickBooks Enterprise No 
QuickBooks Online No 
QuickBooks Online Advanced No 

Pricing Details

Pricing is composed of an upfront setup/training and monthly cost.
Free Trial No 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ImEX Systems Inc.

Founded

1994

Country

Canada

Website

imexsystems.ca

Vendor Details

Company Name

DCS Software

Country

United States

Website

star-service-mgr.biz/Home.aspx

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing Yes 
Customer Database Yes 
Inventory Control No 
Labor Rates Yes 
Maintenance Scheduling No 
Parts Management Yes 
Payroll Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Service History No 
VIN Decoder No 
Vehicle Tracking Yes 
Work Order Management Yes 

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing No 
Customer Database Yes 
Inventory Control Yes 
Labor Rates No 
Maintenance Scheduling No 
Parts Management Yes 
Payroll Management No 
Quotes / Estimates Yes 
Scheduling No 
Service History Yes 
VIN Decoder No 
Vehicle Tracking No 
Work Order Management Yes 

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates No 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking No 
Work Order Management Yes 

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