Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Iken is a comprehensive legal case management platform tailored for legal teams within the UK public sector. It integrates various functionalities such as case management, matter tracking, time management, document handling, and compliance oversight into a singular, secure, browser-accessible solution.
This system is utilized by local government entities, universities, housing associations, and police departments, facilitating secure collaboration and centralized data management while enhancing productivity through robust features like time recording, document bundling, and dynamic reporting dashboards.
Additionally, with its smooth integration with Microsoft Outlook, Bundledocs, and customizable portals like Iken Connect, Iken ensures that your legal team is well-equipped for future challenges—ensuring a flexible, secure, and interconnected experience that can adapt to evolving needs. Ultimately, Iken not only streamlines legal processes but also empowers teams to work more efficiently and collaboratively.
Description
The Ombudsman Case Management software is equipped with all the essential tools needed to manage your active Social Security practice, such as scheduling capabilities, electronic document organization, and automated form letter creation. Designed with efficiency in mind, the Ombudsman enables you and your team to collaborate seamlessly. You can easily view today's scheduled tasks, print out your to-do list, and access the complete office calendar at a glance. This software can swiftly import a Social Security CD, scan numerous pages daily, and dispatch form letters automatically, saving you valuable time. Its advanced Document Management system ensures that all electronic files are organized and securely backed up, a crucial feature as your practice expands and amasses thousands of closed cases. Additionally, the Ombudsman can create various Social Security documents and form letters, and you have the flexibility to either paste your existing templates into the system or utilize the pre-designed options it offers. With these comprehensive features, the Ombudsman not only streamlines operations but also significantly enhances productivity within your practice.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Bundledocs
No
Microsoft Outlook
No
Pricing Details
£54/user/month
Free Trial
No
Free Version
No
Pricing Details
$99 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Iken
Founded
1992
Country
United Kingdom
Website
iken.co.uk
Vendor Details
Company Name
Avondale Software
Founded
1988
Country
United States
Website
www.theombudsman.com
Product Features
Legal Billing
Accounting Management
No
Automatic Billing
No
Calendar Management
No
Case Management
No
Client Portal
No
Document Management
No
Expense Tracking
No
Time Tracking
No
Legal Case Management
Billing Management
No
Calendar Management
No
Case Notes
No
Client Management
No
Communication Tracking
No
Conflict Management
No
Corporations
No
Court Management
No
Discovery Management
No
Docket Management
No
Document Management
No
Expense Tracking
No
Government
No
Law Firms
No
Records Management
No
Task Management
No
Time Tracking
No
Trust Accounting
No
Legal Document Management
Access Controls
No
Archiving & Retention
No
Collaboration
No
Contract Management
No
Document Assembly
No
Document Indexing
No
Document Tagging
No
Full Text Search
No
Version Control
No
Product Features
Law Practice Management
Billing & Invoicing
Yes
CRM
Yes
Calendar Management
Yes
Client Portal
Yes
Conflict Management
No
Contract Management
No
Document Management
Yes
Email Management
No
Legal Case Management
Yes
Task Management
No
Time Tracking
Yes
Trust Accounting
No
Legal Billing
Accounting Management
No
Automatic Billing
No
Calendar Management
Yes
Case Management
Yes
Client Portal
No
Document Management
Yes
Expense Tracking
Yes
Time Tracking
Yes
Legal Case Management
Billing Management
Yes
Calendar Management
Yes
Case Notes
Yes
Client Management
Yes
Communication Tracking
Yes
Conflict Management
Yes
Corporations
No
Court Management
Yes
Discovery Management
No
Docket Management
No
Document Management
Yes
Expense Tracking
Yes
Government
No
Law Firms
No
Records Management
Yes
Task Management
Yes
Time Tracking
Yes
Trust Accounting
No
Legal Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration
No
Contract Management
No
Document Assembly
Yes
Document Indexing
Yes
Document Tagging
Yes
Full Text Search
Yes
Version Control
No