Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Iken is a comprehensive legal case management platform tailored for legal teams within the UK public sector. It integrates various functionalities such as case management, matter tracking, time management, document handling, and compliance oversight into a singular, secure, browser-accessible solution.
This system is utilized by local government entities, universities, housing associations, and police departments, facilitating secure collaboration and centralized data management while enhancing productivity through robust features like time recording, document bundling, and dynamic reporting dashboards.
Additionally, with its smooth integration with Microsoft Outlook, Bundledocs, and customizable portals like Iken Connect, Iken ensures that your legal team is well-equipped for future challenges—ensuring a flexible, secure, and interconnected experience that can adapt to evolving needs. Ultimately, Iken not only streamlines legal processes but also empowers teams to work more efficiently and collaboratively.
Description
Peppermint CX365, developed on the Microsoft Dynamics Industry Application Platform, offers a comprehensive array of legal service applications that cater to the needs of high-performing legal enterprises. It improves visibility and control while allowing for more efficient allocation and management of tasks. By creating streamlined processes, it enhances productivity and quickens legal workflows. The platform is designed to enrich client experiences, setting firms apart in a competitive landscape. Through a robust CRM, it helps identify, manage, and optimize growth opportunities for legal practices. Tailored specifically for the legal industry, it incorporates mobile functionality to foster user engagement and promote a customer-centric approach within the organization. It enables effective management of client relationships, bids, tenders, and marketing initiatives seamlessly. Furthermore, it includes extensive transaction and legal accounts capabilities to ensure smooth financial account management. Users benefit from detailed, customizable real-time reports and dashboards that provide profound insights into time and cost metrics, ultimately empowering firms to make informed strategic decisions for continuous improvement. With these tools, legal businesses can not only enhance their operational efficiency but also maintain a competitive edge in the industry.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
BigHand Dictation and Speech Recognition
No
Bundledocs
Yes
ClickDimensions
No
GBG Identity Verification
No
InfoTrack
No
Introhive
No
Microsoft 365
No
Microsoft Azure
No
Microsoft Dynamics 365
No
Microsoft Outlook
Yes
Integrations
BigHand Dictation and Speech Recognition
Yes
Bundledocs
No
ClickDimensions
Yes
GBG Identity Verification
Yes
InfoTrack
Yes
Introhive
Yes
Microsoft 365
Yes
Microsoft Azure
Yes
Microsoft Dynamics 365
Yes
Microsoft Outlook
No
Pricing Details
£54/user/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Iken
Founded
1992
Country
United Kingdom
Website
iken.co.uk
Vendor Details
Company Name
Peppermint Technology
Founded
2010
Country
United Kingdom
Website
www.pepperminttechnology.co.uk/solutions/peppermint-cx365/
Product Features
Legal Billing
Accounting Management
No
Automatic Billing
No
Calendar Management
No
Case Management
No
Client Portal
No
Document Management
No
Expense Tracking
No
Time Tracking
No
Legal Case Management
Billing Management
No
Calendar Management
No
Case Notes
No
Client Management
No
Communication Tracking
No
Conflict Management
No
Corporations
No
Court Management
No
Discovery Management
No
Docket Management
No
Document Management
No
Expense Tracking
No
Government
No
Law Firms
No
Records Management
No
Task Management
No
Time Tracking
No
Trust Accounting
No
Legal Document Management
Access Controls
No
Archiving & Retention
No
Collaboration
No
Contract Management
No
Document Assembly
No
Document Indexing
No
Document Tagging
No
Full Text Search
No
Version Control
No
Product Features
Enterprise Legal Management (ELM)
Contract Lifecycle Management
No
Document Management
No
Legal Automation
No
Legal Spend Management
No
Legal e-Billing
No
Matter Management
No
Reporting / Analytics
No
eDiscovery
No
Law Practice Management
Billing & Invoicing
No
CRM
No
Calendar Management
No
Client Portal
No
Conflict Management
No
Contract Management
No
Document Management
No
Email Management
No
Legal Case Management
No
Task Management
No
Time Tracking
No
Trust Accounting
No
Legal Case Management
Billing Management
No
Calendar Management
No
Case Notes
No
Client Management
No
Communication Tracking
No
Conflict Management
No
Corporations
No
Court Management
No
Discovery Management
No
Docket Management
No
Document Management
No
Expense Tracking
No
Government
No
Law Firms
No
Records Management
No
Task Management
No
Time Tracking
No
Trust Accounting
No
Legal Document Management
Access Controls
No
Archiving & Retention
No
Collaboration
No
Contract Management
No
Document Assembly
No
Document Indexing
No
Document Tagging
No
Full Text Search
No
Version Control
No