Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform user engagement with exceptional experiences through our multi-touch applications, augmented reality, and virtual reality technologies that prioritize intuitive interaction. A workforce that feels valued contributes significantly to business achievements. Provide essential support to your team with SharePoint Helpdesk, a no-cost internal ticketing system integrated within Microsoft Teams for Office 365, along with SharePoint Online Helpdesk solutions from Ignatiuz. This platform is crafted to enhance communication between employees and helpdesk personnel. Not only can staff members create support tickets, but they also have the ability to monitor the progress of all their requests from a centralized location. Administrators benefit from straightforward reporting tools that offer valuable insights into agent performance, aiding in effective decision-making. Moreover, SharePoint automates notifications to relevant users throughout the stages of ticket creation, resolution, and response management, fostering synchronization and collaboration across different teams for heightened productivity. By streamlining these processes, organizations can ensure that employees receive timely support, ultimately leading to improved morale and operational efficiency.
Description
Ripple simplifies the connection with your workforce by providing insights into their reading preferences and effective campaign promotion strategies. Its seamless integration with SharePoint offers intuitive tools for crafting visually appealing, branded content that fosters engagement. With user-friendly workflow tools tailored to your specific needs and a convenient drag-and-drop calendar, you can effortlessly develop a precise communication strategy. Unique to Ripple, the platform delivers comprehensive insights straight from your internal hub, enabling you to analyze audience reactions and enhance your messaging using a wide range of metrics. Effortlessly incorporate SharePoint and M365 tools into your initiatives, optimizing your workflows while ensuring your audience receives rich and relevant content in every campaign. The integrated branding features allow you to create striking posts that consistently convey your message effectively. Additionally, you can organize these posts into themed campaigns and seamlessly integrate diverse content from your M365 ecosystem, enhancing the overall impact of your communications. By fully leveraging Ripple's capabilities, you can elevate your internal communication efforts to new heights.
API Access
Has API
No
API Access
Has API
No
Integrations
Crypto Backoffice
No
LycanPay
No
Microsoft 365
No
Microsoft SharePoint
No
Snowfire
No
Swapter
No
Wufoo
Yes
Integrations
Crypto Backoffice
Yes
LycanPay
Yes
Microsoft 365
Yes
Microsoft SharePoint
Yes
Snowfire
Yes
Swapter
Yes
Wufoo
No
Pricing Details
$1,499 per year
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ignatiuz Software
Founded
2014
Country
United States
Website
www.ignatiuz.com/products/help-desk-app/
Vendor Details
Company Name
Silicon Reef Group
Country
United Kingdom
Website
ripple-connect.com
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Product Features
Clinical Trial Management
21 CFR Part 11 Compliance
Yes
Document Management
Yes
Electronic Data Capture
Yes
Enrollment Management
No
HIPAA Compliant
Yes
Monitoring
No
Patient Database
Yes
Recruiting Management
No
Scheduling
Yes
Study Planning
No
Healthcare CRM
Audience Targeting
Yes
Campaign Management
Yes
Marketing Automation
Yes
Medical History Records
No
Patient Communications
Yes
Patient Management
Yes
Physician Management
No
Predictive Analytics
No