Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform user engagement with exceptional experiences through our multi-touch applications, augmented reality, and virtual reality technologies that prioritize intuitive interaction. A workforce that feels valued contributes significantly to business achievements. Provide essential support to your team with SharePoint Helpdesk, a no-cost internal ticketing system integrated within Microsoft Teams for Office 365, along with SharePoint Online Helpdesk solutions from Ignatiuz. This platform is crafted to enhance communication between employees and helpdesk personnel. Not only can staff members create support tickets, but they also have the ability to monitor the progress of all their requests from a centralized location. Administrators benefit from straightforward reporting tools that offer valuable insights into agent performance, aiding in effective decision-making. Moreover, SharePoint automates notifications to relevant users throughout the stages of ticket creation, resolution, and response management, fostering synchronization and collaboration across different teams for heightened productivity. By streamlining these processes, organizations can ensure that employees receive timely support, ultimately leading to improved morale and operational efficiency.
Description
Omnitapps4 provides a distinctive platform for crafting engaging multi-touch experiences that effectively showcase your products or services. This intuitive software eliminates the need for any coding expertise, allowing anyone to dive in. With a variety of applications and a wide array of customizable options, you can design your own interactive experience that matches your desired aesthetic. You have the flexibility to display your own content, such as images, videos, and brochures, in a multi-touch setting, or you can highlight your products through interactive games. If you're short on time to develop your own experience, our dedicated Creations department is ready to assist you! We also offer personalized advice and will work collaboratively to find the best solution for your needs. Moreover, if you already have an app but feel the content is lacking, we will ensure that everything is thoroughly completed and functions seamlessly. In essence, we take care of the content for your configuration and turn it into an engaging interactive experience complete with a user-friendly interface, making the entire process smooth and enjoyable. By leveraging our expertise, you can elevate your presentations to new heights without the hassle.
API Access
Has API
No
API Access
Has API
No
Integrations
Wufoo
No
Pricing Details
$1,499 per year
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ignatiuz Software
Founded
2014
Country
United States
Website
www.ignatiuz.com/products/help-desk-app/
Vendor Details
Company Name
Omnivision Studios
Founded
1993
Country
Netherlands
Website
omnitapps.com
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No