Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Igiko Management Tools is a web-based software that allows remote access to, management and monitoring of physical or virtual machines within a permissions-based security model.
Igiko comes with a built-in remote gateway that allows you establish connections to your computers and VMs. The web console supports HTML5 RDP control, which allows remote desktops to be accessed from any web browser.
The Igiko application, unlike most RMM tools is an agentless service. To provide remote access, monitoring, management and remote access capabilities to all local computers or VMs, you can only install it on one machine. Configuring and accessing the application globally is easy with embedded web server and tunnel-provider clients that have a dedicated DNS address on Igiko server.
Igiko is ideal to small and medium businesses, hosting providers and software development and engineering firms, as well as home users and virtual labs.
Description
Your primary goal in this industry is to generate revenue while delivering exceptional IT services. However, many help desk solutions can hinder profitability by overwhelming engineers with unnecessary tasks. N-able MSP Manager™ disrupts this cycle by allowing you to focus on the essential aspects without drowning in trivial details. This software empowers you to deliver value that maintains client loyalty while centralizing all your customer information within a single IT service management platform. Enhance convenience for your clients through a customizable customer portal that reflects your brand. Monitor your business's performance with intuitive dashboards and reports, and efficiently resolve issues on-site using the MSP Manager mobile application. Streamline operations with swift scheduling options and capture vital information through a simplified ticketing process that gets you back to your core work quickly. Every minute an engineer spends on non-billable tasks inflates operational costs, and over time, these expenses can accumulate significantly, affecting your bottom line. By optimizing your workflow with MSP Manager, you can reclaim those lost hours and drive profitability. Ultimately, investing in the right tools can transform your business efficiency and client satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Backup Radar
No
ESET PROTECT
No
Halo Service Desk
No
HaloITSM
No
IT Portal
No
N‑able N-sight RMM
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Xero
No
Integrations
Backup Radar
Yes
ESET PROTECT
Yes
Halo Service Desk
Yes
HaloITSM
Yes
IT Portal
Yes
N‑able N-sight RMM
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Xero
Yes
Pricing Details
$5 for a machine (host or VM)
Free Plan
Standart Plan 5$ for a machine
Enterprise Plan 15$ for a machine
Standart Plan 5$ for a machine
Enterprise Plan 15$ for a machine
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Igiko
Founded
2019
Country
Armenia
Website
www.igiko.com
Vendor Details
Company Name
N-able
Founded
2014
Country
United States
Website
www.n-able.com/products/msp-manager
Product Features
IT Infrastructure Monitoring
Alerts / Notifications
Yes
Application Monitoring
No
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
No
Data Movement Monitoring
No
Health Monitoring
Yes
Multi-Platform Support
No
Performance Monitoring
Yes
Point-in-Time Visibility
No
Reporting / Analytics
Yes
Virtual Machine Monitoring
Yes
Managed File Transfer (MFT)
API Integration
No
Authentication / Auditing
Yes
Compression
Yes
Data Sharing
Yes
Data Transmission Protocol Integration
No
Database Management
No
Encryption Support
Yes
Fail-Over / Load Balancing
No
MSP
Backup Management
Yes
Billing & Invoicing
Yes
CRM
No
Dashboard
Yes
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
Yes
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
No
Web Traffic Reporting
No
Remote Desktop
Chat
No
Cross-Platform Access
Yes
File Transfer
Yes
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
Yes
RMM
Deployment Management
Yes
For MSPs
Yes
IT Asset Management
No
Mobile Access
Yes
Network Monitoring
Yes
Patch Management
No
Real-time Alerts
Yes
Remediation Management
No
Server Management
CPU Monitoring
Yes
Credential Management
No
Database Servers
No
Email Monitoring
Yes
Event Logs
Yes
History Tracking
No
Patch Management
No
Scheduling
Yes
User Activity Monitoring
No
Virtual Machine Monitoring
Yes
System Monitoring
Alerts / Notifications
Yes
Antivirus Management
No
Data Backup / Recovery
Yes
Device Monitoring
No
Inventory Management
No
Patch Management
No
Policy-based Automation
No
Remote Monitoring
Yes
Reporting / Analytics
Yes
Risk Analysis
No
Server Monitoring
Yes
Service Configuration Management
No
Virtual Machine
Backup Management
No
Graphical User Interface
No
Remote Control
Yes
VDI
No
Virtual Machine Encryption
No
Virtual Machine Migration
No
Virtual Machine Monitoring
Yes
Virtual Server
Yes
Product Features
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
No
Scheduling
Yes
Task Management
Yes
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Professional Services Automation
Billing & Invoicing
Yes
CRM
No
Client Portal
Yes
Collaboration Tools
Yes
Document Management
No
Portfolio Management
No
Project Management
No
Proposal Generation
No
Quote Management
No
Resource Management
Yes
Time & Expense Tracking
Yes