Average Ratings 1 Rating

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Average Ratings 0 Ratings

Total
ease
features
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support

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Description

Food Safety Software allows for cost-effective transformation in food safety, NPD and customer complaints, as well as supply chain transparency. Our food safety software includes VACCP/TACCP and horizon scanning to help you save time and complete consistent, auditable risk assessment of suppliers and products. You will never be audited in non-conformance and you can be audit-ready 24 hours a day. Transform specification management for raw materials and finished products, and answer customer queries instantly. Automate supplier quality monitoring and internal non-conformance management using automated workflows. This will ensure that non-conformances are promptly closed. Our team will manage all complaints using market-leading software. This will save you time, money, and improve customer service. You can launch new products faster and better together, while still meeting all safety, legality, and profitability requirements.

Description

Workpro does everything you need, and nothing you don’t. This is case management as it should be. Integrate with web forms, social media and company systems. Create, edit and save correspondence without leaving the case. All in an intuitive system trusted by some of the UK’s leading organisations. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oncore No 

Integrations

Oncore Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

QADEX

Founded

2006

Country

United Kingdom

Website

www.qadex.com

Vendor Details

Company Name

Workpro

Founded

1969

Country

United Kingdom

Website

www.workpro.com

Product Features

Complaint Management

Case Management No 
Complaint Classification No 
Corrective Actions (CAPA) No 
Customer Complaint Tracking No 
Feedback Management No 
Forms Management No 
Issue Tracking No 
Quality Assurance Management No 
Routing No 
Self Service Portal No 
Social Media Monitoring No 
Survey Management No 

Food Traceability

CRM No 
Order Management No 
Product Lifecycle Management No 
Production Management No 
Quality Control No 
Recall Management No 
Recipe Management No 
Traceability No 
Traceback & Traceforward No 

Product Lifecycle Management

Change Management No 
Compliance Management No 
Cost Tracking No 
Design Management No 
Document Management No 
Product Data Management No 
Project Management No 
Requirements Management No 
Supplier Management No 

Quality Management

Audit Management No 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking No 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment Yes 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Vendor Management

Audit Management No 
Contact Management No 
Customer Database No 
Self Service Portal No 
Supplier Master Data No 
Transaction History No 
Vendor Maintained Profiles No 
Vendor Managed Inventory No 
Vendor Performance Rating No 
Vendor Qualification Tracking No 

Product Features

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) Yes 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management No 
Issue Tracking Yes 
Quality Assurance Management Yes 
Routing No 
Self Service Portal Yes 
Social Media Monitoring No 
Survey Management No 

HR Employee File Management

Access Controls No 
Centralized Employee Files No 
Dashboard Yes 
Email Notifications Yes 
Paper & Digital No 
Regulatory Compliance Yes 
Retention Settings No 
Search Yes 
Sharing Spaces No 
Signature No 

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