Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Founded in 1999 by the Singh family, who are pioneers in the techno-industrial sector, InTouch Systems specializes in the Internet of Things within the manufacturing industry and offers a range of innovative products. Smart manufacturing is characterized by an organization that is knowledgeable across four key components: informed products, processes, personnel, and infrastructure. InTouch Systems delivers a comprehensive solution for tracking shop floor production, finished goods packaging, and barcode labeling through its IcSoft platform. When customers purchase the 'IcSoft – Beyond ERP' software, they also receive software implementation services and user training as integral components of their package, ensuring a seamless transition to advanced manufacturing capabilities. This commitment to support allows clients to fully harness the potential of their new systems for operational excellence.
Description
inTouch is an advanced SaaS solution for multichannel business messaging, enabling companies to manage SMS, Email, and RCS communications from a single, intuitive interface.
The platform is designed for both marketing and transactional workflows, offering tools for audience segmentation, campaign personalization, and real-time performance tracking.
With built-in automation for customer journeys, opt-in flows, and subscription management, inTouch helps businesses streamline engagement and improve conversion rates.
Additional features include secure OTP delivery, A/B testing, and detailed analytics dashboards.
Thanks to its multi-account architecture, agencies and resellers can manage multiple clients under one master account with granular permissions and reporting.
Accessible via web and APIs, inTouch integrates seamlessly with CRMs and third-party applications.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
No
Zapier
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
14,50 €
Contact vendor
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
InTouch Systems
Founded
1999
Country
India
Website
www.itspl.com
Vendor Details
Company Name
rdcom
Founded
2000
Country
Italy
Website
rdcom.com/en/platform-intouch/
Product Features
ERP
Accounting Integration
Yes
Accounting Management
Yes
CRM
Yes
Dashboard
No
Distribution Management
Yes
Enterprise Asset Management
Yes
Financial Management
Yes
HR Management
Yes
Inventory Management
Yes
Order Management
Yes
Project Management
No
Purchase Order Management
Yes
Purchasing
Yes
Reporting/Analytics
Yes
Sales Management
Yes
Supply Chain Management
No
Warehouse Management
Yes
Manufacturing Execution
Document Management
No
Forecasting
No
Quality Control
No
Quote Management
No
Resource Management
No
Supplier Management
No
Supply Chain Management
No
Traceability
No
MRP
Bills of Material
No
Compliance Management
No
Document Management
No
Forecasting
No
Formula Management
No
Inventory Management
No
Order Management
No
Process Manufacturing
No
Product Configurator
No
Production Scheduling
No
Quality Control
No
Quality Management
No
Quote Management
No
Reporting/Analytics
No
Resource Management
No
Safety Management
No
Supplier Management
No
Supply Chain Management
No
Product Features
Email Marketing
A/B Testing
Yes
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
Yes
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
No
Event Triggered Email
Yes
Image Library
Yes
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
Yes
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
Yes
Customizable CTAs
Yes
Drip Campaigns
No
Dynamic Content
Yes
Landing Pages / Web Forms
Yes
Lead Scoring
No
Sales Intelligence
No
Search Marketing
Yes
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No