Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Provide your clients with safe automated payment options via phone and text messaging. Our platform seamlessly connects with your existing gateway and customer information. Enhance your customer engagement with proactive automated outreach campaigns utilizing voice, text, and email notifications. Obtain immediate insights into customer satisfaction and feedback through both inbound and outbound automated phone surveys. Satisfy your clients with the self-service automation they desire, while we take care of the complex tasks, allowing you to relish in the satisfaction of your customers. Our Compass Automation Platform serves as a comprehensive Managed Communications Platform as a Service (CPaaS), offering a secure setting for voice and text functionalities. It encompasses the four applications detailed below, which we tailor to meet your unique requirements. As a fully managed service, we oversee all aspects of application management, carrier coordination, and security, enabling your IT team to concentrate solely on advancing your business objectives. This approach not only streamlines your operations but also enhances overall customer experience.
Description
Communication Platform As A Service, smsmode© offers complete mobile messaging routing. Connect with your customers anywhere in the world using our innovative and powerful tools.
smsmode© integrates seamlessly with your existing tools, allowing you to maximize their potential by integrating mobile messaging. Use our REST, SMPP, and plugins to build these custom integrations for your applications, CRMs, ERPs, and more. Our documentation and experts will help you achieve your goals!
European solution
GDPR compliant
ISO 27001 & 27701
99.95% SLA
Responsability Europe CSR Commitment
API Access
Has API
No
API Access
Has API
Yes
Integrations
Empirix
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Klaviyo
No
Marigold Engage
No
PayTrace
Yes
Wazuh
Yes
WhatsApp
No
Zapier
No
Integrations
Empirix
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Klaviyo
Yes
Marigold Engage
Yes
PayTrace
No
Wazuh
No
WhatsApp
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€9 per month + 4.40 cts / SMS
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
IVR Technology Group
Founded
2003
Country
United States
Website
www.ivrtechgroup.com
Vendor Details
Company Name
smsmode©
Founded
2004
Country
France
Website
www.smsmode.com
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
No
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
No
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
No
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
No
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes
Landing Page
A/B Testing
Yes
Analytics
Yes
Drag & Drop
Yes
Form Creation
No
Real Time Editing
No
Responsive
No
SEO Management
No
Templates
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
Text to Speech
API
Yes
Adjust Speaking Rate / Pitch
Yes
Audio Optimization
Yes
Custom Lexicons
Yes
Different Voice Choices
Yes
Multi-Language Support
Yes
Synchronize Speech
No