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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Provide your clients with safe automated payment options via phone and text messaging. Our platform seamlessly connects with your existing gateway and customer information. Enhance your customer engagement with proactive automated outreach campaigns utilizing voice, text, and email notifications. Obtain immediate insights into customer satisfaction and feedback through both inbound and outbound automated phone surveys. Satisfy your clients with the self-service automation they desire, while we take care of the complex tasks, allowing you to relish in the satisfaction of your customers. Our Compass Automation Platform serves as a comprehensive Managed Communications Platform as a Service (CPaaS), offering a secure setting for voice and text functionalities. It encompasses the four applications detailed below, which we tailor to meet your unique requirements. As a fully managed service, we oversee all aspects of application management, carrier coordination, and security, enabling your IT team to concentrate solely on advancing your business objectives. This approach not only streamlines your operations but also enhances overall customer experience.

Description

Communication Platform As A Service, smsmode© offers complete mobile messaging routing. Connect with your customers anywhere in the world using our innovative and powerful tools. smsmode© integrates seamlessly with your existing tools, allowing you to maximize their potential by integrating mobile messaging. Use our REST, SMPP, and plugins to build these custom integrations for your applications, CRMs, ERPs, and more. Our documentation and experts will help you achieve your goals! European solution GDPR compliant ISO 27001 & 27701 99.95% SLA Responsability Europe CSR Commitment

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Empirix Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Klaviyo No 
Marigold Engage No 
PayTrace Yes 
Wazuh Yes 
WhatsApp No 
Zapier No 

Integrations

Empirix No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Klaviyo Yes 
Marigold Engage Yes 
PayTrace No 
Wazuh No 
WhatsApp Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€9 per month + 4.40 cts / SMS
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

IVR Technology Group

Founded

2003

Country

United States

Website

www.ivrtechgroup.com

Vendor Details

Company Name

smsmode©

Founded

2004

Country

France

Website

www.smsmode.com

Product Features

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input No 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover No 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing No 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Landing Page

A/B Testing Yes 
Analytics Yes 
Drag & Drop Yes 
Form Creation No 
Real Time Editing No 
Responsive No 
SEO Management No 
Templates No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

Text to Speech

API Yes 
Adjust Speaking Rate / Pitch Yes 
Audio Optimization Yes 
Custom Lexicons Yes 
Different Voice Choices Yes 
Multi-Language Support Yes 
Synchronize Speech No 

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