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Average Ratings 8 Ratings

Total
ease
features
design
support

Description

Provide your clients with safe automated payment options via phone and text messaging. Our platform seamlessly connects with your existing gateway and customer information. Enhance your customer engagement with proactive automated outreach campaigns utilizing voice, text, and email notifications. Obtain immediate insights into customer satisfaction and feedback through both inbound and outbound automated phone surveys. Satisfy your clients with the self-service automation they desire, while we take care of the complex tasks, allowing you to relish in the satisfaction of your customers. Our Compass Automation Platform serves as a comprehensive Managed Communications Platform as a Service (CPaaS), offering a secure setting for voice and text functionalities. It encompasses the four applications detailed below, which we tailor to meet your unique requirements. As a fully managed service, we oversee all aspects of application management, carrier coordination, and security, enabling your IT team to concentrate solely on advancing your business objectives. This approach not only streamlines your operations but also enhances overall customer experience.

Description

Telnyx is a real-time communications and AI infrastructure platform built to help businesses develop and deploy voice, messaging, and AI-powered conversational systems on top of a globally owned telecom network. Unlike traditional communication providers that rely heavily on rented infrastructure, Telnyx operates its own carrier-grade network stack, including physical interconnects, edge processing systems, mobile core infrastructure, and AI inference layers. This full-stack ownership allows the platform to deliver low-latency voice AI, programmable identity verification, autonomous orchestration, and real-time communication services without depending on external telecom providers. Telnyx provides developers and enterprises with tools such as voice agent builders, speech-to-text, text-to-speech, AI orchestration engines, global phone numbers, programmable compliance systems, and real-time communication APIs for building intelligent automation systems. The platform supports real-time multilingual AI transcription, AI-native routing, and conversational AI deployments powered by colocated GPUs and telecom edge points of presence. Telnyx also includes built-in programmatic compliance capabilities such as 10DLC and KYC automation to help organizations manage regulatory requirements directly within communication workflows. Businesses can use the platform to automate appointment reminders, customer support, financial interactions, retail workflows, automotive operations, and hospitality services through AI-driven voice and messaging agents. The company emphasizes enterprise-grade security with network-level identity verification, fraud prevention, deepfake protection, and compliance certifications including HIPAA, GDPR, PCI, SOC2 Type II, and ISO standards.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asterisk No 
ECP No 
Easyflow No 
Empirix Yes 
Fluents.ai No 
FreePBX No 
GirikSMS No 
Grandstream Wave No 
HoduCC No 
JustGoCloud No 
Mok No 
SMS Gatez No 
Stackreaction No 
Vodia PBX No 
WaitWell No 
WaveKat Voice No 
Wazuh Yes 
Workers by Delos No 
Yeastar P-Series PBX System No 
Zoiper No 

Integrations

Asterisk Yes 
ECP Yes 
Easyflow Yes 
Empirix No 
Fluents.ai Yes 
FreePBX Yes 
GirikSMS Yes 
Grandstream Wave Yes 
HoduCC Yes 
JustGoCloud Yes 
Mok Yes 
SMS Gatez Yes 
Stackreaction Yes 
Vodia PBX Yes 
WaitWell Yes 
WaveKat Voice Yes 
Wazuh No 
Workers by Delos Yes 
Yeastar P-Series PBX System Yes 
Zoiper Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Just pay for what you use -- there's no need for a contract. We'll automatically apply discounts as you scale.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IVR Technology Group

Founded

2003

Country

United States

Website

www.ivrtechgroup.com

Vendor Details

Company Name

Telnyx

Founded

2009

Country

United States

Website

telnyx.com

Product Features

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input No 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail No 

Product Features

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery Yes 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 Yes 

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