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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Provide your clients with safe automated payment options via phone and text messaging. Our platform seamlessly connects with your existing gateway and customer information. Enhance your customer engagement with proactive automated outreach campaigns utilizing voice, text, and email notifications. Obtain immediate insights into customer satisfaction and feedback through both inbound and outbound automated phone surveys. Satisfy your clients with the self-service automation they desire, while we take care of the complex tasks, allowing you to relish in the satisfaction of your customers. Our Compass Automation Platform serves as a comprehensive Managed Communications Platform as a Service (CPaaS), offering a secure setting for voice and text functionalities. It encompasses the four applications detailed below, which we tailor to meet your unique requirements. As a fully managed service, we oversee all aspects of application management, carrier coordination, and security, enabling your IT team to concentrate solely on advancing your business objectives. This approach not only streamlines your operations but also enhances overall customer experience.

Description

InterCloud9's Voice Messaging & IVR Software is cloud-based automated voice messaging and webphone system with integrated CRM. Our auto dialer will send your pre-recorded message to one, hundreds, or even thousands of contacts simultaneously. You can also make individual calls via an integrated webphone. Your Pre-Recorded or Text to Speech message will be delivered without any human errors or deviations. This guarantees you a perfect message every time. You have complete control over whether you want to deploy on-demand or pre-scheduled calls campaigns. Or both. Our cloud-based automated voice messaging system does not require any software downloads or phone lines. It is fully functional from anywhere with an internet connection. With a dedicated phone number, you can send and receive calls or texts from the web.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Empirix Yes 
PayTrace Yes 
Wazuh Yes 
Zapier No 

Integrations

Empirix No 
PayTrace No 
Wazuh No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$45.00
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IVR Technology Group

Founded

2003

Country

United States

Website

www.ivrtechgroup.com

Vendor Details

Company Name

InterCloud9

Founded

2010

Country

United States

Website

www.intercloud9.com/simple-messaging-solution

Product Features

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input No 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail No 

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

Text to Speech

API Yes 
Adjust Speaking Rate / Pitch No 
Audio Optimization No 
Custom Lexicons No 
Different Voice Choices No 
Multi-Language Support No 
Synchronize Speech No 

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