Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Voicent’s IVR software provides an intuitive point-and-click interface for designing call flows, facilitating easy installation at an affordable price. It streamlines business integration, ranging from basic call flows to intricate connections with web applications and other tools, thereby enhancing operational flexibility. Voicent IVR Studio is built on internet standards, making it extensible and enabling seamless integration with current websites and custom Java classes, which empowers independent developers to adapt the IVR solution to suit specific business requirements. Like all products from Voicent, this software is a one-time purchase, granting lifetime ownership. There are no ongoing monthly fees or charges per call, ensuring you achieve the best Return-On-Investment (ROI) and the most economical Total Cost of Ownership (TCO). By using an IVR business phone system, you can effectively reduce the number of repetitive inquiries directed to live agents. Additionally, the system can automatically route calls to available agents, significantly decreasing the waiting time for callers. This not only improves customer satisfaction but also allows businesses to operate more efficiently.
Description
Implementing the Salon Call Manager guarantees that you will never overlook a client call again. Just think about the potential increase in revenue for your salon and the influx of new clients you could attract. The Salon Call Manager automatically notifies callers via SMS to inform them that you'll return their call shortly, while also alerting your receptionist of any missed calls, prompting them to follow up and secure the appointment. Transform your phone system into an effective sales instrument with the promotional messages and on-hold marketing offered by Salon Call Manager. By engaging clients with high-quality recorded marketing, you not only elevate your brand's image but also minimize caller frustration, making their waiting experience more enjoyable and informative. Ultimately, this tool ensures that every call is an opportunity for growth and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Voicent Communications
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Voicent Communications
Founded
2001
Country
United States
Website
www.voicent.com
Vendor Details
Company Name
Mutu UK
Founded
2006
Country
United Kingdom
Website
www.mutuuk.com/salon-call-manager/
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Product Features
IVR
Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
No
Phone Key Input
Yes
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
Yes