Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
IVM is a telephone answering system, voice mail and phone attendant that can be installed on Windows computers. It can also be used to answer calls using professional telephony lines or voice modems. You can also create sophisticated telephone interactive response systems. There are many exciting ways that IVM can be used to help you serve your customers, save time, and provide information.
Description
For any business operating multiple physical outlets, establishing a phone-based store locator is essential. Customers often seek immediate access to location details when they call, and a phone-based locator fulfills that need efficiently. By implementing such a system, customers can quickly obtain directions to the closest store, ensuring they save valuable time while receiving reliable information. This approach not only enhances their experience but also boosts customer satisfaction and fosters loyalty. Furthermore, it guarantees that customers won't feel lost or frustrated, significantly elevating their overall interaction with the business. The integration of Xtreme Locator with your phone system is a straightforward process; you simply need to configure a menu prompt that directs calls asking for dealer locations to your Xtreme IVR number. Once the call is routed, Xtreme Locator handles everything seamlessly, providing a hassle-free solution for both the business and its customers. Ultimately, this technology can be a game changer in enhancing customer service and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Axon Virtual PBX
No
Express Talk
No
Pricing Details
$49.99/one-time
Unrestricted up to 64 lines single installation licenses available depending on business requirements.
Free Trial
Yes
Free Version
No
Pricing Details
$50.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
NCH Software
Founded
1993
Country
United States
Website
www.nch.com.au/ivm/index.html
Vendor Details
Company Name
IQServices.com
Founded
1998
Country
United States
Website
xtremelocator.com/ivr-telephone-locator/
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
Yes
Product Features
IVR
Call Center
Yes
Call Logging
No
Call Recording
No
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
Yes
Voice Customization
No
Voice Mail
No