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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The automated ordering system enhances the efficiency of order processing within the store, reducing the likelihood of errors during the registration and production stages. This versatile system accommodates various order types, including those involving prescription lenses from suppliers, lenses sourced from the warehouse, or other specific situations. Each customer receives a personalized discount card featuring a unique barcode that tracks their purchases and applicable discounts. Once customer information is entered into the system and the card is issued, identification is quick and effortless through the barcode scan, significantly boosting the productivity of sales staff and ophthalmologists who serve regular clientele. Furthermore, the loyalty aspect of the card encourages repeat business, fostering a strong connection between the client and the company. By utilizing individual barcodes, the system effectively minimizes mistakes in product handling and ensures a smooth customer experience. In this way, the system not only streamlines operations but also builds long-term relationships with customers.

Description

OpticMate is a comprehensive software solution for optometry and optical retail that aims to digitize and enhance everyday operational processes by consolidating patient management, inventory oversight, appointment scheduling, and automated communication into a unified platform. This enables optical professionals to prioritize patient care and sales instead of spending time on administrative responsibilities. The system ensures the secure storage of detailed patient records, which encompass eye examination results, prescription histories, and visit notes, while providing functionalities for appointment tracking, follow-up scheduling, and sending automated reminders through WhatsApp and SMS, ultimately reducing missed appointments and boosting client interaction. Additionally, with its integrated inventory management capabilities, OpticMate aids practices in monitoring stock levels, managing eyewear products and accessories across various locations, and organizing orders and suppliers with real-time visibility into product availability and movements. By utilizing this platform, optical practitioners can enhance their workflow efficiency while delivering superior service to their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

$125 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$179 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ITigris

Founded

2009

Country

Russian Federation

Website

www.itigris.ru/en/

Vendor Details

Company Name

OpticMate

Country

United States

Website

opticmate.net

Product Features

Optometry

Appointment Management Yes 
Insurance Management Yes 
Inventory Management Yes 
Patient Records Yes 
Recall Tracking Yes 

Product Features

Optometry

Appointment Management No 
Insurance Management No 
Inventory Management No 
Patient Records No 
Recall Tracking No 

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