Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Implement a personalized greeting that plays a pre-recorded message, allowing callers to select from various options to reach the specific extension they need. While they wait for a representative to become available, callers will enjoy music on hold, ensuring a pleasant experience. Professional greetings for both auto-attendants and outgoing voicemails will enhance your business's image, adding a polished touch. If you're unable to be in the office, set up an extension that rings directly to your mobile phone for convenience. Do you operate an office in New York while catering to clients in Europe? We can provide you with a European phone number for seamless communication. Utilize the Internet to effortlessly send and receive faxes, with a user-friendly setup that allows you to access your faxes from any location. Transform your smartphone into an extension of your office phone, enabling you to stay connected to your workplace from virtually anywhere in the world. Equip your sales team with calling codes to facilitate communication and make international calls directly from their cell phones. This way, your sales team can effectively take the office with them as they travel. With these tools, managing your business communications has never been easier or more efficient.
Description
Link multiple phone numbers to your virtual line and ensure that you never overlook a call again. Empower your team to manage numerous calls simultaneously while enjoying a OneNumber system that includes welcome greetings via IVR and a customized experience featuring a virtual receptionist and self-service options. Incoming calls are routed directly to the appropriate department based on the choices made by callers in the IVR menu, enhancing efficiency. This system brings flexibility to how your team handles calls, as calls can be forwarded straight to your employees' personal phones. You can also keep tabs on your employees' performance, analyzing every customer interaction down to the last detail. Comprehensive reports on customer calls provide daily insights regarding agent activity and call metrics. Monitor your business communications and evaluate team efficiency with timely recordings of customer conversations. With the OneNumber system, calls directed to your virtual number are seamlessly forwarded to either your own mobile or your agents' devices, eliminating the need for them to remain tethered to their landline or office desk to respond to calls. This innovative approach enhances productivity and ensures that your team is always connected, regardless of their location.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cisco Secure Cloud Analytics
Yes
Comcast Business VoiceEdge
Yes
Cox Business IP Centrex
Yes
Facebook Messenger
No
Instagram
No
LinkedIn
No
Obihai
Yes
OptimumHQ
Yes
Pinterest
No
Skype
No
Integrations
Cisco Secure Cloud Analytics
No
Comcast Business VoiceEdge
No
Cox Business IP Centrex
No
Facebook Messenger
Yes
Instagram
Yes
LinkedIn
Yes
Obihai
No
OptimumHQ
No
Pinterest
Yes
Skype
Yes
Pricing Details
$49.99 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ITP
Country
United States
Website
www.itpvoip.com/voip_plans.aspx
Vendor Details
Company Name
Vasudev
Country
India
Website
www.vasudev.com
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No