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Description

IT Convergence is a global award winning and Gartner-recognized provider across all three pillars of the Cloud (IaaS, PaaS, SaaS), including Consulting (Advisory), Private Cloud (Hosting), Managed Services, Cloud Migration, Integration, Business Intelligence/Analytics, Cybersecurity, Development, RPA, Testing, Training, and Change Management services. Our Private Cloud Services Include: Cloud Hosting Migration Disaster Recovery and Business Continuity Infrastructure Architecture & Managed Services DevOps Engineering Managed Application & Workload Services Support-based and Project-Based Development Data & Analytics Oracle, SQL Server & Open Source Database Administration Security Monitoring 24x7

Description

We are a dedicated group of technology specialists committed to addressing everyday challenges. Our mission is to assist you in creating or leveraging software solutions that enhance the efficiency and cost-effectiveness of your IT infrastructure. Our diverse teams encompass remote infrastructure support, Product Development, DevOps, Integration, and expertise in numerous popular management products. The centerpiece of our offerings is OpSmart, a comprehensive suite of ITSM solutions housed within a single portal that enables effective management of both small and large enterprise infrastructures and cloud environments. Additionally, the streamlined version, OpSmartCM, empowers you to oversee your cloud operations by automating tasks such as provisioning, cloud discovery, capacity management, and cloud automation. Beyond our innovative products, we offer access to remote teams of professionals who can assist in developing or supporting tailored IT solutions. By partnering with us, you can enhance operational productivity, improve service quality, reduce IT expenses, and gain deeper insights into your cloud environment. Our commitment to excellence ensures that we provide not just tools but also the expertise needed to drive your IT initiatives forward.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Okta Yes 
Oracle Business Intelligence (OBIEE) Yes 
Oracle Cloud Infrastructure Yes 
Oracle Database Yes 
Oracle E-Business Suite Yes 

Integrations

Okta No 
Oracle Business Intelligence (OBIEE) No 
Oracle Cloud Infrastructure No 
Oracle Database No 
Oracle E-Business Suite No 

Pricing Details

On Request
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IT Convergence

Founded

1998

Country

United States

Website

www.itconvergence.com/private-cloud/

Vendor Details

Company Name

OpSmart Inc

Founded

2012

Country

United States

Website

www.opsmartcm.com

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting No 
Configuration Management No 
Data Migration No 
Data Security No 
Load Balancing No 
Log Access No 
Network Monitoring No 
Performance Monitoring No 
SLA Monitoring No 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics No 
Cost Management Yes 
Demand Monitoring No 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

Alternatives

Alternatives