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Description

IRBsearch provides users with the ability to conduct over forty distinct searches and generate reports to obtain necessary information. Results from all searches and reports are retained for a week and can be exported in various formats, including PDF, Word, or Excel. This robust platform not only allows for extensive searches but also ensures comprehensive coverage across all fifty states and U.S. territories. Users can receive information in a format that is straightforward and easy to interpret. The 360-degree background profile is constructed from three in-depth reports, utilizing advanced data collection tools. In addition, the Watchdog Service operates continuously, monitoring searches and notifying users via email of any significant changes, such as arrests, new phone numbers, or addresses. Furthermore, users can track vehicles nationwide using license plate recognition data, with Vehicle Sightings offering immediate access to both current and historical vehicle locations throughout the United States. This combination of features makes IRBsearch an invaluable resource for thorough background checks and information retrieval.

Description

Revolutionize the way you handle case and complaint management with Resolve Enterprise. This software offers a highly adaptable solution designed to streamline your business operations, catering to everything from straightforward incidents or complaints to intricate cases and thorough investigations. With Resolve Enterprise, you can effortlessly monitor and search for every interaction related to a case or complaint using intuitive dashboards and comprehensive reporting tools. It not only assists in managing cases or complaints throughout their entire life cycle but also ensures efficient logging, task allocation, deadline management, and communication updates. Moreover, it provides robust document management capabilities that extend all the way to resolution, reporting, and in-depth analysis, making it an indispensable tool for any organization. By adopting Resolve Enterprise, you can enhance your operational efficiency and improve overall customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Adobe Acrobat Yes 
Microsoft Excel Yes 
Microsoft Word Yes 

Integrations

Adobe Acrobat No 
Microsoft Excel No 
Microsoft Word No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

IRBsearch

Founded

2001

Country

United States

Website

www.irbsearch.com/index.html

Vendor Details

Company Name

Resolve Software Group

Country

Australia

Website

www.resolvesoftware.com.au

Product Features

Investigation Management

Contact Management No 
Data Management No 
Incident Management No 
Reporting & Statistics No 
Subject Profiles No 

Product Features

Complaint Management

Case Management No 
Complaint Classification No 
Corrective Actions (CAPA) No 
Customer Complaint Tracking No 
Feedback Management No 
Forms Management No 
Issue Tracking No 
Quality Assurance Management No 
Routing No 
Self Service Portal No 
Social Media Monitoring No 
Survey Management No 

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management No 
Reporting & Statistics Yes 
Subject Profiles No 

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