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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Unified communications and collaboration platforms are foundational to many vital business operations. As hybrid work models gain popularity and the expectation for a smooth user experience rises, having reliable uptime, swift issue resolution, and insightful analytics has become increasingly essential. Leverage the insights needed to explore innovative methods of connecting individuals, regardless of their location. It’s crucial that the tools your organization depends on function seamlessly to improve team communication and collaboration. With IR Collaborate, you can maintain open communication channels whether your workforce is on-site or operating remotely. Additionally, minimize helpdesk inquiries and reduce troubleshooting durations with proactive intelligent alerts that foresee issues by analyzing patterns and real-time occurrences, thereby enhancing overall efficiency. This approach not only saves time but also fosters a more connected and engaged workforce.

Description

WORKetc is a small business cloud-based platform that powers businesses across the world. WORKetc is the only cloud computing platform that offers integrated CRM, project management, billing, help desk, reporting, and collaboration. This software solution is one for your entire business. All your team can collaborate in one place. One place to support, sell and deliver customers. With WORKetc's cloud-based web and mobile apps you can manage your business from anywhere, whether you are at work, home, or on the go. Say goodbye to complicated integrations and expensive web apps. You can grow your business with WORKetc and enjoy big-time productivity. Every interaction and activity with a contact are recorded. You can browse the timeline or search for and filter records. You can view the activity history for every employee. Eliminate the need for application hopping, and keep all your data in one system.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Box No 
Dropbox No 
Evernote No 
Google Calendar No 
Google Drive No 
Google Workspace No 
Microsoft Outlook No 
QuickBooks Online No 
Xero No 

Integrations

Box Yes 
Dropbox Yes 
Evernote Yes 
Google Calendar Yes 
Google Drive Yes 
Google Workspace Yes 
Microsoft Outlook Yes 
QuickBooks Online Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$78.00
Price includes 2 users; max of 2 users
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IR

Founded

1988

Country

Australia

Website

www.ir.com/products/collaborate

Vendor Details

Company Name

WORKetc

Founded

2009

Country

Australia

Website

www.worketc.com

Product Features

Network Mapping

Color Codes / Icons No 
Compliance Management No 
Device Auto Discovery No 
Hierarchical Mapping No 
Location-Based Mapping No 
Map Exporting No 
On-Demand Mapping No 
Reporting/Analytics No 
Self-Updating Maps No 
Web Traffic Reporting No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring No 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting No 
Change Management No 
Configuration Management Yes 
Connectivity Management No 
Data Visualization Yes 
Historical Audit No 
Mobile Network Troubleshooting No 
Network Analysis Yes 
Network Monitoring Yes 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring Yes 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Server Management

CPU Monitoring No 
Credential Management No 
Database Servers No 
Email Monitoring No 
Event Logs Yes 
History Tracking No 
Patch Management No 
Scheduling No 
User Activity Monitoring No 
Virtual Machine Monitoring No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Network Mapping

Color Codes / Icons No 
Compliance Management No 
Device Auto Discovery No 
Hierarchical Mapping No 
Location-Based Mapping No 
Map Exporting No 
On-Demand Mapping No 
Reporting/Analytics No 
Self-Updating Maps No 
Web Traffic Reporting No 

Work Management

Access Roles / Permissions No 
CRM Yes 
Calendar Management Yes 
Collaboration Tools Yes 
File Storage / File Sharing Yes 
Kanban No 
Messaging / Discussion Yes 
Performance Metrics No 
Project Management Yes 
Reporting / Analytics Yes 
Resource Management No 
Strategic Planning No 
Task Management Yes 
Time Tracking Yes 
Version Control No 
Workflow Management No 

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