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Description
IQtrac provides a comprehensive solution for enhancing operations management, covering aspects such as maintenance, housekeeping, and guest requests. By utilizing IQtrac, hotels can efficiently oversee their operations, ultimately leading to outstanding guest experiences while maintaining the property in excellent condition. The platform's asset management features help prolong the lifespan of hotel assets. With its service optimization system, managing and tracking guest requests becomes seamless. IQtrac acts as a centralized hub for all maintenance requirements of your property. It also enhances the productivity of your cleaning staff, ensuring that your establishment remains spotless. Additionally, it keeps you informed about low inventory levels and identifies which suppliers to contact for replenishment. Regular inspections can be conducted to guarantee compliance with brand and safety standards. The system also aids in tracking lost and found items and managing associated contact information. You can easily identify high-performing employees and those who may benefit from further training. Ultimately, IQtrac equips you with the essential data to maintain operational efficiency while continuously improving the guest experience. With such a powerful tool at your disposal, managing hotel operations becomes more effective and streamlined than ever before.
Description
An exceptionally versatile and comprehensive property management solution tailored for the hospitality sector, SMS|Host has over 35 years of innovative experience backing its design. This all-encompassing suite is the sole tool your establishment requires to optimize operations and boost productivity. Whether you manage a chic boutique hotel or a comprehensive resort, our property management software is poised to elevate your business to new heights. As a leader in the industry, SMS|Host offers a guest-focused, mobile-compatible, all-in-one platform that meets various needs. Featuring integrated Owner Fulfillment, an Online Owner’s Portal, and Golf & Membership Management, even the most intricate properties can function seamlessly. Enhance communication among housekeeping staff and swiftly adapt a range of housekeeping services to fit your requirements. This solution is particularly beneficial for guests with unique needs or for timeshare and condominium properties facing specific contractual commitments to owners, ensuring a tailored approach to property management. Ultimately, SMS|Host stands out as the definitive choice for any hospitality establishment seeking to improve guest experiences and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Breezeway
No
IDeaS G3 RMS
No
Innspire
No
OpenKey
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
IQware
Founded
2016
Country
United States
Website
iqwareinc.com/products/asset-and-guest-management/
Vendor Details
Company Name
Springer-Miller Systems
Country
United States
Website
www.springermiller.com/sms-host-resort-property-management/
Product Features
Lost and Found
Access Control
No
Automatic Matching
No
Category Management
No
Claims Management
No
Cross-Database Search
Yes
Document Management
No
Historical Reporting
No
Image Recognition
No
Inventory Management
Yes
Self Service Portal
Yes
Shipping Management
No
Unclaimed Items Management
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
